Overview

Under supervision of Box Office Director and Box Office Supervisors, responsible for ticket sales, parking sales, & customer service for all ticketed events at Doggett Ford Park

This role will pay an hourly rate of $11 to $13.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

Know and understand the operations of the Doggett Ford Park ticketing system

• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,
  etc.)
• Know and understand seating charts and configurations of Doggett Ford Parl
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of
  tickets and correct change for cash handling purposes
• Communicate and satisfy patrons with world class customer service
• Answer phones and address call-in purchasers request for information
• Reconcile all monies received from ticket sales
• Maintain confidentiality
• Additional duties may be assigned by Box Office Director or Box Office Supervisor

Qualifications

• Ability to multitask in a fast‐paced environment
• Familiarity with Windows based computers
• Possess excellent customer service skills
• Experience working with the public and cash handling
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours, including but not limited to, working early mornings,
  nights, weekends and holidays in addition to traditional business hours
•  Must be able to work in a loud environment
•  Must be over 18 years of age or older
•  Strong verbal communication skills in the English language (Spanish is a plus)
•  Proven ability to work well with all levels of management
•  Strong analytical and problem‐solving skills
•  Capable of working outside in variety of weather conditions as this position provides ticket selling for parking lots and Doggett Automotive Fields
•  Position may require long extended hours during a shift