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Overview
Under the supervision of the Box Office Manager and Box Office Supervisor, this position is responsible for handling ticket sales and providing customer service for all ticketed events processed through SaskTix at the Temple Gardens Centre.
This is a seasonal part-time role and will be available from July 22, 2025 to August 15, 2025.
This role pays an hourly rate of $15.35 - $16.00 CAD
This position will remain open until August 15, 2025.
Responsibilities
- Know and understand the operations of the Paciolan ticketing system
- Familiarity with the SaskTix website and its navigation
- Understanding of ticketing formats, including printed tickets, mobile tickets, and email delivery methods
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
- Know and understand seating charts
- Perform transactions for all events on the ticketing system with efficiency and accuracy
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
- Communicate and satisfy patrons with world class customer service
- Operate phone and address call in patrons’ requests for information, sales or support
- Reconcile all monies received from ticketsales by the end of the shift
- Maintain high level of confidentiality
- Additional duties may be assigned by Box Office Manager or Box Office Supervisor
Qualifications
- Ability to multitask in a fast‐paced environment
- Familiarity with Windows based computers
- Possess excellent customerservice skills
- Experience working with the public and handling cash
- Ability to work independently and as a productive member of a team
- Capable of working a flexible/casual schedule and/or extended hours, including but not limited to working early mornings, afternoons, nights, weekends and holidays in addition to traditional business hours
- Must be able to work in a loud noise environment
- Must be over 18 years or older
- Strong verbal communication skillsin the English language
- Proven ability to work well with all levels of management
- Strong analytical and problem‐solving skills
