Overview

Under supervision of Box Office Manager, the Box Office Attendant is responsible for ticketsales and customer service for all ticketed events at Tyson Events Center/Orpheum Theatre.

This role will pay an hourly rate of $13.00.

For Part-Time roles: Benefits: 401(k) savings plan and 401(k) matching.

This position will remain open until April 10, 2026.

Responsibilities

• Know and understand the operations of the ticketing system
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,etc.)
• Know and understand seating charts and configurations of the different events
• Perform transactionsfor all events on the ticketing system with efficiency and accuracy
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
• Communicate and satisfy patrons with world class customerservice
• Operate phone and address call in patrons’ requests for information
• Reconcile all monies received from ticketsales
• Maintain confidentiality
• Additional duties may be assigned by Box Office Director or Box Office Supervisor

Qualifications

• Ability to multitask in a fast‐paced environment
• Familiarity with Windows based computers
• Possess excellent customerservice skills
• Experience working with the public and cash
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidaysin addition to traditional business hours
• Must be able to work in a loud noise environment
• Must be over 18 years or older
• Strong verbal communication skillsin the English language (Spanish is a plus)
• Proven ability to work well with all levels of management
• Strong analytical and problem‐solving skills