Overview

Under the supervision of the Box Office Manager, this casual Box Office Attendant position is responsible for handling ticket sales and providing customer service for all ticketed events processed through SaskTix at the Temple Gardens Centre.

This role pays an hourly rate of $15.70 - $16.00 CAD

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until December 4, 2026. 

Responsibilities

• Knows and understands the operations of the Paciolan ticketing system
• Becomes familiar with the SaskTix website and its navigation
• Gains strong understanding of ticketing formats, including printed tickets, mobile tickets, and email delivery methods
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Knows and understands the seating charts
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect the proper currency or credit card amount for the purchase of ticket(s) as well as give back the proper number of tickets and correct change
• Communicate and satisfy patrons with world-class customer service
• Operate phone and address patrons’ requests for information, sales, or support
• Reconcile all monies received from ticket sales by the end of the shift
• Maintain a high level of confidentiality
• Additional duties as assigned

Qualifications

• Ability to multitask in a fast‐paced environment
• Familiarity with Windows-based computers
• Possess excellent customer service skills
• Experience working with the public and handling cash
• Ability to work independently and as a productive member of a team
• Capable of working a flexible/casual schedule and/or extended hours, including but not limited to working early mornings, afternoons, nights, weekends, and holidays in addition to traditional business hours
• Proven ability to work well with teams and all levels of management
• Strong analytical and problem‐solving skills