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Overview
Under supervision of the Director of Ticketing and Box Office Supervisor, the Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the Tahoe Blue Event Center.
This role pays an hourly rate of $20.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until October 31, 2025.
Responsibilities
- Know and understand the operations of the TicketMaster/TM1 Sales ticketing system.
- Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
- Know and understand seating charts and configurations of the TBEC
- Perform transactions for all events on the ticketing system with efficiency and accuracy
- Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets.
- Communicate and satisfy patrons with world class customer service
- Operate phone and call in from patron's requests for information
- Maintain confidentiality
- Additional duties may be assigned by Director of Ticketing or Box Office Supervisor
Qualifications
- Ability to multitask in a fast‐paced environment
- Familiarity with Windows based computers
- Possess excellent customer service skills
- Experience working with the public
- Ability to work independently and as a productive member of a team
- Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
- Must be able to work in a loud noise environment
- Must be 18 years or older
- Strong verbal communication skills in the English language (Spanish is a plus)
- Proven ability to work well with all levels of management
- Strong analytical and problem‐solving skills
