Overview

The Box Office Attendant is responsible for ticket sales and customer service for all ticketed events at the Fredericksburg Expo & Conference Center.

This role pays an hourly rate of $16.00 

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until December 4, 2026.

Responsibilities

• Know and understand the operations of the Tixer ticketing system.
• Familiarize yourself with each event (ticket prices, discounts, restrictions, etc.).
• Perform transactions for all events on the ticketing system with efficiency and accuracy.
• Collect the proper currency or credit card amount for the purchase of the ticket(s) as well as give back the proper number of tickets and correct change.
• Communicate with and satisfy patrons with world-class customer service.
• Reconcile all money received from ticket sales.
• Maintain confidentiality.
• Additional duties may be assigned by the box office manager.

Qualifications

• Ability to multitask in fast‐paced environments.
• Possess excellent customer service skills.
• Experience working with the public and cash.
• Ability to work independently and as a productive member of a team.
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays in addition to traditional business hours.
• Must be able to work in an environment with loud noise.
• Strong communication skills (Spanish is a plus).
• Proven ability to work well with all levels of management.
• Strong analytical and problem‐solving skills.