Overview

Under supervision of Box Manager, responsible for ticket sales/scaning and customer service for all ticketed events at The Fredericksburg Convention Center.

This role will pay an hourly wage of $15.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

Know and understand the operations of the Tixr ticketing system
Familiarize yourself with each event (ticket prices, discounts, restrictions, etcs.)
 Perform transactions for all events on the ticketing system with efficiency and accuracy
 Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
 Communicate and satisfy patrons with world class customer service
 Reconcile all money received from ticket sales
 Maintain confidentiality
 Additional duties may be assigned by Box Office Manager

Qualifications

 Ability to multitask in a fast‐paced environments
 Possess excellent customerservice skills
 Experience working with the public and cash
 Ability to work independently and as a productive member of a team
 Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
 Must be able to work in a loud noise environment
 Must be over 18 years or older
 Strong verbal communication skillsin the English language (Spanish is a plus)
 Proven ability to work well with all levels of management
 Strong analytical and problem‐solving skills