Overview

Undersupervision of Box Office Director, the Box Office Attendant is responsible for ticket sales, parking sales, and customer service for all ticketed events at the Doggett Ford Park.

This role pays an hourly rate of $13.00-$16.00

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until May 15, 2026.

Responsibilities

• Know and understand the operations of the Ticketmaster ticketing system
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Know and understand seating charts and configurations 
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
• Communicate and satisfy patrons with world class customer service
• Operate phone and address call in patrons’ requestsfor information
• Reconcile all monies received from ticket sales
• Maintain confidentiality
• Additional duties may be assigned by Box Office Director 

Qualifications

• Ability to multitask in a fast‐paced environment
• Familiarity with Windows based computers
• Possess excellent customerservice skills
• Experience working with the public and cash
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
• Must be able to work in a loud noise environment
• Must be over 18 years or older
• Strong verbal communication skills in the English language (Spanish is a plus)
• Proven ability to work well with all levels of management
• Ability to work indoors and outside for youth baseball and parking for events
• Strong analytical and problem‐solving skills