Overview

The Box Office Attendant will assist in the operation of the box office, implementing and following procedures, overseeing the box office while the Manager is away at the Donald L. Tucker Civic Center.

This role pays an hourly rate of $15.50

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until August 7, 2026.

Responsibilities

• Know and understand the operations of the TicketMaster ticketing system.
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.).
• Know and understand seating charts and configurations of the DLTCC.
• Perform transactions for all events on the ticketing system with efficiency and accuracy.
• Collect proper currency or credit card amount for the purchase of ticket(s) as well as give back the proper number of tickets and correct change.
• Communicate with and satisfy patrons with world-class customer service.
• Operate phone and address patrons’ requests for information.
• Reconcile all money received from ticket sales.
• Maintain confidentiality.
• Additional duties may be assigned by Box Office Manager or Box Office Supervisor

Qualifications

• Ability to multitask in a fast-paced environment.
• Familiarity with Windows-based computers.
• Possess excellent customer service skills.
• High school diploma or GED preferred.
• Experience working with the public and cash.
  Ability to work independently and as a productive member of a team.
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends, and holidays in addition to traditional business hours.
• Strong verbal communication skills (Spanish is a plus).
• Strong analytical and problem-solving skill.