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Overview
The Box Office Attendant is responsible for processing ticket sales at the Ticket Office and providing customer assistance.
This role pays an hourly rate of $13.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until October 31, 2025.
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Works under the supervision of the Ticket Office Manager.
- Projects professional appearance and manner.
- Provides information to patrons regarding performances and ticket policies.
- Provides customer service in all aspects of the Ticket Office, including phones.
- Utilizes Ticketmaster software to process ticket sales.
- Maintains accuracy in financial transactions.
- Assists in the enforcement of building policies for patrons.
- Provides assistance for patrons in emergency situations.
- Accountable for transactions at his/her work
Qualifications
- Ability to multitask in a fast‐paced environment
- Familiarity with Windows based computers
- Possess excellent customerservice skills
- Experience working with the public and cash
- Ability to work independently and as a productive member of a team
- Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidaysin addition to traditional business hours\
- Must be able to work in a loud noise environment
- Must be over 18 years or older
- Strong verbal communication skills in the English language (Spanish is a plus)
- Proven ability to work well with all levels of management
- Strong analytical and problem‐solving skills
