Overview
Undersupervision of Sales & Marketing Manager, and Events Manager responsible for ticketsales and customerservice for all ticketed events at the Nampa Civic Center.
This role will pay an hourly wage of $14.00.
For PT roles: Benefits: 401(k) savings plan and 401(k) matching.
Responsibilities
Know and understand the operations of the Paciolan ticketing system
Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating,etc.)
Know and understand seating charts and configurations of the DLTCC
Perform transactionsfor all events on the ticketing system with efficiency and accuracy
Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
Communicate and satisfy patrons with world class customerservice
Operate phone and address call in patrons’ requestsforinformation
Reconcile all moniesreceived from ticketsales
Maintain confidentiality
Additional duties may be assigned by Sales & Marketing Manager or Events Manager
Qualifications
Ability to multitask in a fast‐paced environment
Familiarity with Windows based computers
Possess excellent customerservice skills
Experience working with the public and cash
Ability to work independently and as a productive member of a team
Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
Must be able to work in a loud noise environment
Must be over 18 years or older
Strong verbal communication skillsin the English language (Spanish is a plus)
Proven ability to work well with all levels of management
Strong analytical and problem‐solving skills