Overview

Under supervision of Box Office Manger, responsible for ticket sales and customer service for ticketed events at the Mullins Center & McGuirk Alumni Stadium.

This role will pay an hourly wage of $15.00. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

• Know and understand the operations of the Paciolan ticketing system
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.)
• Know and understand seating charts and configurations of the Mullins Center
• Perform transactions for all events on the ticketing system with efficiency and accuracy
• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change
• Communicate and satisfy patrons with world class customer service
• Operate phone and address call in patrons’ requests for information
• Reconcile all monies received from ticketsales
• Maintain confidentiality
• Additional duties may be assigned by Box Office Manager

Qualifications

• Ability to multitask in a fast‐paced environment
• Familiarity with Windows based computers
• Possess excellent customerservice skills
• Experience working with the public and cash
• Ability to work independently and as a productive member of a team
• Capable of working a flexible schedule and extended hours, including but not limited to working early mornings, nights, weekends and holidays in addition to traditional business hours
• Must be able to work in a loud noise environment
• Must be over 18 years or older
• Strong verbal communication skillsin the English language (Spanish is a plus)
• Proven ability to work well with all levels of management
• Strong analytical and problem‐solving skills