Overview

Summary: The Box Office Director will control all ticket inventories and oversee the processing of orders and payment. Utilizing ticketing software, he/she will create ticketing for events and financial reports; manage and participate in the development and administration of an annual budget; direct the forecast of additional funds needed for staffing, equipment, materials and supplies; direct and monitor expenditures. The Box Office Director is responsible for the selection, training, motivation and evaluation of all Box Office personnel, and the management of all aspects of customer service related to internal and external customers.

This role will pay a salary of $14 to $18.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

job expires 5/31/2024

Responsibilities

• Provide all patrons with a superior customer service experience.  
• Provide information regarding Seminole Theatre events to patrons by phone and at the ticket window. 
• Distribute literature to patrons and answer questions in response to inquiries about shows and events.  
• Sell and process ticket orders via telephone, Internet, and the window.
• Accurately & efficiently operate the Eventbrite ticketing system to sell tickets for all events. 
• Prepare tickets for will call pickup. 
• Assist with miscellaneous box office projects as directed.  
• Other administrative duties as required by theatre management.  
• Part-time night and weekends, some daytime hours may be required, 10-20 hours a week possible but not guaranteed. 
• Flexible schedule and other opportunities are available 

Qualifications

• Friendly, outgoing with superior customer service skills 
• Ability to work in a fast-paced environment 
• Must be well organized and able to multi-task 
• Computer skills including but not limited to Word, Excel, Internet, and Outlook. 
• Previous Box Office experience a plus but not necessary