Overview

The Benefits Coordinator will assist in day to day benefits including, education, enrollment escalations, payroll and status changes and payroll deduction processing. In addition, s/he/they will facilitate HR administrative functions for all U.S. locations.

This role will pay a salary of $32.21 to $34.62.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

job expires 5/31/2024

Responsibilities

• Assist Benefits Manager with group benefits program administration for all OVG employees.
• Track and respond to benefit escalation questions from Vendors and HR Business Partners with guidance from Benefits Manager as needed.
• Assist with U.S. benefits communication needs, including mail merges and site training if necessary.
• Maintain summary plan description records and associated forms, documents and communications.
• Assist Benefits Specialist with 401(k) loan administration and 401(k) portal corrections. 
• Process life insurance claims and assist beneficiaries in claims process as needed.
• Assist in Open Enrollment Process including system testing, communications preparation and site education as needed.

• Track escalation issues with outside administrator for both non-union and union population. collaborating between site management, HR, Benefits Management and Payroll as needed
• Act as point person for employees with inquiries about benefits and benefits enrollment and engages in the interactive process with employee if necessary.
• Documents internal workflow processes as needed and suggests updates to processes to Benefits Manager for review and/or implementation.
• Analyzes enrollment activity and deductions monthly for reconciliation to benefits invoicing and funding process.
• Processes employment verification and benefits coordination requests as needed

• Provide day-to-day administration support of benefit plans in accordance with company policies, philosophies and strategies.
• Ensures complete confidentiality and security of personal employee information, including enrollment and compensation information, etc.
• Coordinate Life and LTD conversion notices for terminated employees
• Perform other duties as assigned.

Qualifications

• Requires 1-2 years of experience in benefits, leave of absence administration or HR process administration
• 1-2 years’ experience with ADP reporting preferred.
• General knowledge of benefits and compensation laws and regulations (ERISA, HIPAA, COBRA, Medicare, ACA, HSA, and Department of Labor FLSA regulations).
• General understanding of FMLA, workers compensation, USERRA, ADAAA and other applicable leave of absence legislation.
• Excellent computer skills in Word, Excel, PowerPoint
• Excellent mathematical, analytical, and critical thinking skills.
• Excellent customer service and communication skills.
• Ability to work remotely as needed and manage workload and projects assigned in a timely manner required
• Must demonstrate ability to maintain confidentiality in all matters related to employee benefits and compensation.