Beer Server| Part-Time | PPL Center
Overview
The Beer Server is responsible for the service of all alcoholic and non-alcoholic beverages while providing fast, friendly, and professional service to guests during events. This role requires a personable and professional individual who can thrive in an ever-changing, fast-paced environment. Responsibilities include serving beverages, verifying guest identification, handling transactions, maintaining a clean and organized service area, and ensuring responsible alcohol service at all times. The Beer Server plays a key role in creating a positive guest experience while maintaining excellent attendance and being available to work scheduled events based on business needs.
This role will pay an hourly wage of $10.00-$12.00 and is tip eligible.
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.
This position will remain open until November 13, 2026.
Responsibilities
- Serve canned, bottled, and draft beer selections and RTDs in a timely and professional manner.
- Pour and serve beverages responsibly in accordance with company serving standards and portion guidelines.
- Meet company standards of excellence in guest service, teamwork, and uniform appearance.
- Follow all stand pre-shift instructions, menus, and service guidelines as assigned.
- Serve alcoholic beverages in accordance with all company policies and applicable state and federal alcohol service regulations.
- Verify guest identification in compliance with state and federal regulations to confirm legal drinking age requirements.
- Communicate and enforce alcohol service cut-offs when necessary.
- Beer servers are expected to assist in de-escalating situations involving intoxicated guests. If a guest becomes confrontational, disruptive, or uses excessive profanity, management or security should be contacted immediately.
- Monitor guest behavior and report any concerns.
- Request additional product inventory and restock supplies as needed to maintain efficient service.
- Accurately process guest transactions through the point-of-sale system.
- Maintain a clean, sanitary, and organized workstation at all times.
- Ensure all beer stand equipment is properly cleaned, sanitized, and maintained.
- Perform additional duties as assigned, including stand setup and breakdown, stocking supplies, and organizing cooler inventory.
Qualifications
- High school diploma or equivalent preferred.
- Ability to learn to operate a cash register and corresponding system accurately.
- Possess a valid food handling certificate and RAMP certification if required by state and federal regulations (or be willing to obtain one within a 60-day time frame from the date of hire).
- Maintain a professional appearance by reporting to work in clean, neat attire and following company standards for grooming and personal hygiene.
- Ability to prioritize and manage tasks effectively in a fast-paced environment.
- Must maintain excellent attendance and reliability.
- Ability to work independently while contributing to a team-oriented environment.
- Demonstrate strong customer service and communication skills.
- Ability to work a flexible schedule, including nights, weekends, holidays, and extended hours as needed.
- Ability to work collaboratively in a team-oriented environment.
- Knowledge of and ability to understand, interpret, and follow company policies and procedures.