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Overview
The Barista follows the Starbucks Branded concepts/OVG operational policies and procedures, including POS, safety and security to ensure the safety of all employees during each shift. Represents OVG as the Customer Service Agent providing quality, skilled guest service while ensuring the prompt and immediate check out of our guest. Ezpedites the efficiency and flow thru of guest check out. Provides quality beverages and food products consistently for all customers by adhering to all recipe and presentation standards. Adheres to the monitoring of product pricing, signage and placement and the use of product shelf tags and accompanying UPC codes. Notifies lead/managers regarding guest's complaints and concerns.
This role pays an hourly rate of $27.00 to $30.00 (per CBA).
Benefits as per the union agreement.
This position will remain open until November 21, 2025.
Responsibilities
- Keeps food and beverage shelves stocked with current product, including review of FI/FO.
- Accurately processes POS transactions, inputting product costs, processes debit and credit cards, traveler's checks, coupons and gift ceritificates.
- Maintains a clean and organized workspace so that fellow employees may locate resources and product as needed.
- Keeps outlet locations clean and wipes down tables, shelves, counters, glass and other surfaces that need cleaning.
- Assist with new employee training by positively reinforcing successful performance and giving respectful and encouraging feedback to lead to success.
Qualifications
- Must have a High School Diploma/GED
- Must have sufficient math ability to accurately add, subtract, divide, multiply and perform other basic business math calculations and pass basic math skills test.
- Must have a pleasant personality and adhere to the Uniform Standards policy.
- Must speak, be able to read and understand English well enough to converse with customers, supervisors and employee.
- Understand written and oral direction and communication effectively with others.
- Must be able to work in a fast-paced, high-volume environment.
- Ability to work closely with others.
- Must abe able to work various shifts and hours to include holidays and weekends.
- This position requires the ability to operate a Micros POS system
- Food Handler's Certification required.