Overview

The Banquet Supervisor coordinates and oversees all catering events to ensure proper execution and ensure guest satisfaction. They will provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction. To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible with our clients and their guests needs by providing quality services and products through detailed and accurate communication. Spruce Meadows team members must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.

This role pays an hourly rate of $24.00 CAD.

Benefits for Part-Time roles: Pension matching.

This position will remain open until June 19, 2026.

Responsibilities

• Reviews assigned event details and menus prior to the scheduled event.
• Conducts pre-shift meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders.
• Communicates with the Executive Chef/Kitchen Manager or event coordinator to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
• Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
• Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
• Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
• Conducts random audits during functions to evaluate food and service. Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and up sell opportunities are met.
• Regularly reviews banquet schedule for changes, calendar of events, and special events.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Qualifications

• At Least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment.
• Ability to communicate effectively with all stakeholders including co-workers, customers and management which focuses on generating a positive, enthusiastic and cooperative work environment.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Food handling certificate is preferred.
• ProServe qualification is required.