Overview

The Banquet Server provides high-quality food and beverage service at events hosted primarily in the facility’s convention center spaces. This role requires flexibility, professionalism, and strong customer service skills across a wide range of service styles from plated dinners and buffets to cocktail receptions. General duties include, but are not limited to: preparing rooms and equipment for service, handling food and beverage, ensuring guest satisfaction, and resetting the space for the next function.

This role will pay an hourly rate of $12.00-$16.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until April 17, 2026.

Responsibilities

• Set up banquet rooms and event spaces according to event orders, including linens, china, and service stations
• Prepare and stock service areas with necessary supplies, beverages, and equipment before events begin
• Provide professional, courteous, and attentive food and beverage service to guests during events
• Serve plated meals, buffets, cocktail receptions, and/or family-style service as required by the event format
• Maintain cleanliness and organization of service areas throughout the event
• Clear tables, refresh beverages, and reset place settings as needed during service
• Follow proper food handling, sanitation, and safety procedures at all times
• Communicate effectively with kitchen staff, supervisors, and fellow servers to ensure smooth service flow
• Respond promptly and politely to guest requests and special dietary needs
• Assist with breakdown and cleanup of event spaces following the conclusion of events
• Safely handle and transport trays, glassware, and equipment
• Adhere to uniform, grooming, and professional appearance standards
• Follow all company policies, alcohol service laws, and event-specific guidelines

Qualifications

• Ability to read and understand Banquet Event Orders, Pull Sheets, and other distributed information as it pertains to the event.
• Provide fine dining-level food and beverage service to guests for all events, consistent with Hilliard Center standards of service.
• Initiate and maintain friendly and professional contact with guests, ensuring that all needs are anticipated and met.
• Set up and maintain both food and beverage stations in various locations throughout the building, consistent with Hilliard Center standards of service. 
• Maintain all event areas and front-of-house staging areas in a tidy and organized manner.
• Participate in both the setup and the cleanup of food and beverage service items. 
• Ability to work independently during slower times 
• Perform safe work by helping to provide a safe and clean work environment. 
• Have a high level of social contact—ability to work closely with staff and deal often with patrons. 
• Ability to work a flexible schedule, including nights, weekends, and select holidays. 
• Must be detail-oriented to ensure that work is accurate and complete. 
• Ability to multitask.
• Must have a customer-focused, positive, and professional attitude. 
• Ability to read with oral and written communications skills in the English language. 
• Knowledge of basic arithmetic (addition, subtraction, multiplication, and division). 
• Must be able to stand for extended periods. 
• Ability to bend, stretch, twist, or reach out with the body, arms, and/or legs
• Must be punctual with consistent attendance and reliable means of transportation. 
• Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.
• Access to a personal device for communication regarding the schedule and shift instructions.
• High School diploma or equivalent GED strongly preferred. Equivalent experience may be substituted. 
• Minimum of one (1) year of work experience in events, banquets, or restaurants preferred. 
• Current TABC Certification and Food Handler’s Certificate are required or must be obtainable within 30 days of hire.
• Ability to carry at least 8 entrees per tray, as well as lift, push, pull, or carry heavy objects up to 30 lbs. often.
• Must be at least eighteen years of age.