Overview

OVG360, a division of the Oak View Group, is a full-service venue management and event programming company that operates and books arenas, theaters, convention centers, and amphitheaters throughout the U.S. OVG has an excellent and immediate opening for a Banquet Server for the Donald L. Tucker Civic Center.  

Managed by OVG, the Donald L. Tucker Civic Center purpose is to create, plan and execute outstanding event experiences. To achieve this, our employees must provide the highest levels of guest service by demonstrating our principles of being professional, resourceful, accommodating and precise, while always being safe. To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible to our guests needs by providing quality services and products through detailed and accurate communication. Team members of the Donald L. Tucker Civic Center must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.

This role will pay an hourly wage of $14.75.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

The Banquet Server will assist the Food and Beverage Manager and Event Manager in serving the guests during banquet functions to ensure a positive guest experience.

• Prepare, refill and serve beverages and wine for customers.
• Set up of tables according to meal period and specified standards.
• Remove dishes and glasses from table and take them to the kitchen or breakdown station.
• Set up and break down buffet and break stations, as needed.
• Remove and replace table linens and service settings, as required.
• Clean and arrange workstations, chairs, and table pieces.
• Refill salt, pepper, sugar, cream, and condiment containers.
• Give menu descriptions to customers and answer questions regarding preparation.
• Relay special orders to the Catering manager, banquet captain, chef or kitchen.
• Serve meals to customers or direct customers to buffets.
• Observe customers to find out if anything else is needed.
• Provide excellent customer service assistance to internal and external clients.

Qualifications

• High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted. 
• Minimum of one (1) year of work experience in events, banquets or restaurants preferred. 
• Must be at least eighteen years of age to serve alcoholic drinks. 
• Must have the ability to work a flexible schedule including days, nights, weekends, extended (long) workdays and extended number of days.