Oak View Group

Oak View Group

Banquet Captain | Part-Time | Fort Smith Convention Center

Oak View Group - Part Time
Fort Smith · AR
Food/Beverage Management · Event Operations/Management · Guest Services
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Overview

The Banquet Captain coordinates and oversees entire banquet/concessions functions to ensure proper execution and ensure guest satisfaction.

 

This role pays an hourly rate of $16.00-$17.50 and is tip eligible.

 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

 

This position will remain open until June 26, 2026.

Responsibilities

  • Leads banquet team to deliver catering / concession needs for FSCC guests at a high level of service.
  • Reviews assigned banquet staff functions, banquet menus prior to the scheduled event.
  • Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders.
  • Communicates with the Catering Manager/ Executive Chef / Food & Beverage Director / Event Manager to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
  • Develops banquet staff through leadership and hands-on direction
  • Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
  • Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
  • Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
  • Conducts random audits during functions to evaluate food and service. Ensures that food is served at appropriate temperature, food is placed properly on the table and sufficient food is available.
  • Regularly reviews banquet schedule for changes, calendar of events, and special events.
  • Troubleshoots FOH banquet challenges
  • Incorporates safe work practices in job performance.
  • Regular and reliable attendance.
  • Performs other duties as required.

Qualifications

  • High school diploma or general education degree (GED); or 1-2 years' of related experience and/or training; or equivalent combination of education and experience.
  • Must meet state age requirements for handling alcoholic beverages.
  • Must have experience managing staff at large scale banquets of 500+ guests.
  • Must be available to work nights, weekends and holidays as required by the FSCC event schedule.
  • Food Safety and Alcohol Awareness Training and certification is required.