Oak View Group

Oak View Group

Banquet Captain | Part Time| Dr. Phillips Center for the Performing Arts

Oak View Group - Part Time
Orlando · FL
Event Operations/Management · Food/Beverage Management · Hospitality Management
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Overview

The Banquet Captain coordinates and oversees entire banquet function to ensure proper execution and ensure guest satisfaction.

 

This role pays an hourly rate of $18.00 and is tip eligible

 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

 

This position will remain open until June 5, 2026.

Responsibilities

  • Reviews assigned banquet staff functions, banquet menus prior to the scheduled event.
  • Conducts pre-banquet meetings with staff to: ensure appearance and hygiene standards are being met; assign stations and partners; and review banquet event orders.
  • Communicates with the Executive Chef / Kitchen Manager or event coordinator to ensure that all details have been planned for and met. Ensures that changes and further instructions are made in a timely manner.
  • Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. Secure requisitions for those items not available in inventory.
  • Checks room set-up prior to event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
  • Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
  • Conducts random audits during functions to evaluate food and service. Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and up sell opportunities are met.
  • Regularly reviews banquet schedule for changes, calendar of events, and special events.
  • Incorporates safe work practices in job performance.
  • Regular and reliable attendance.
  • Performs other duties as required.

Qualifications

  • High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Must meet state age requirements for handling alcoholic beverages.
  • Minimum of 2 years banquet or full-service restaurant experience.

  • Demonstrated leadership experience in a hospitality or service environment.

  • Ability to lead a team of 10+ staff members during live events.

  • Strong knowledge of banquet service styles (plated, buffet, reception, action stations).

  • Proven ability to read and execute BEOs with attention to detail and timing.

  • Professional communication skills with guests, culinary, and management teams.

  • Availability to work nights, weekends, holidays, and extended event hours as business demands require.