Banquet Captain | Full-Time | St. Charles Convention Center
Oak View Group - Entry Level
St. Charles · USA
Event Operations/Management · Food/Beverage Management · Guest Services
0
1
day ago
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Overview
The Banquet Captain coordinates and oversees the entire banquet function to ensure proper execution and guest satisfaction.
This role pays an hourly rate of $22.00-$24.00
Benefits for Full-Time roles: Health, dental, and vision insurance; 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until August 7, 2026
Responsibilities
- Reviews assigned banquet staff functions and banquet menus prior to the scheduled event.
- Conducts pre-banquet meetings with staff to ensure appearance and hygiene standards are being met, assign stations and partners, and review banquet event orders.
- Communicates with the Executive Chef / Kitchen Manager or event coordinator to ensure that all details have been planned for and met.
- Ensures that changes and further instructions are made in a timely manner.
- Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events.
- Secure requisitions for those items not available in inventory.
- Checks room setup prior to the event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.
- Ensures proper handling of all equipment (i.e., china, glassware, silverware, linen, and props) and their proper storage after use.
- Conducts random audits during functions to evaluate food and service.
- Ensures that food is served at an appropriate temperature, food is placed properly on the table, sufficient food is available, and upsell opportunities are met.
- Regularly reviews the banquet schedule for changes, calendar of events, and special events.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
Qualifications
- High school diploma or general education degree (GED)
- 6 months of related experience and/or training, or an equivalent combination of education and experience.
- Strong communication skills required.
- Previous experience in a banquet service role is a plus.
- Must meet state age requirements for handling alcoholic beverages.