Overview

The Audio-Visual Technician Supervisor supports the AV Manager in overseeing daily operations of the Audio-Visual Department at the Overland Park Convention Center. This position assists in event setup, technical operations, and supervision of AV staff, ensuring high-quality service and seamless event execution for all clients.

This role pays an hourly rate of $31.25-$34.62

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until March 13, 2026.

Responsibilities

• Assists AV Manager in the daily operation of the OPCC Audio Visual Department and functions as lead department contact in his / her absence.
• Plan, service, and supervise AV services of large events; identify and provide AV services for all assigned events; prepare drawings, diagrams, layouts, and other AV services specifications for all assigned events
• Supervise, train, and assist full-time and part-time AV staff in equipment setup and operation
• Set up, operate, and maintain in-house and client-provided AV systems
• Maintain accurate inventory and ensure proper care and storage of AV equipment
• Participate in client meetings to plan AV needs and provide technical guidance
• Communicate with clients and vendors to source or coordinate third-party AV equipment as needed
• Troubleshoot and resolve complex AV or lighting issues
• Collaborate with internal departments to support event production needs
• Schedule, coordinate, and supervise the work of AV Technicians and skilled labor
• Recommend and implement goals, objectives, and practices for providing effective and efficient customer service
• Recognize AV related challenges, analyze and identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives
• Interpret and apply administrative and departmental policies and procedures
• Other duties and/or projects as assigned.

Qualifications

• Degree in Technical Theatre, AV Technology, or a related field
• 1-2+ years of experience in AV coordination and operation, preferably in a convention center, theater, hotel, or similar environment
• Or high school diploma with 3+ years of combined AV and supervisory experience
• Valid driver’s license (or ability to obtain one)
• Rigging experience or certification – specifically working with truss and chain motors
• Strong understanding of AV systems, lighting, sound, and event production
• Experience with media services in public assembly settings
• Proficiency in Microsoft Office and AV control software
• Excellent troubleshooting and customer service skills
• Ability to lead, train, and motivate others
• Strong communication and organizational skills
• Physical ability to lift/move heavy equipment and work long or irregular hours
• Ability to operate a scissor lift and wok at heights up to 30 feet
• Requires flexibility to work early mornings, evenings, weekends, holidays, and extended hours during events.
• Involves physical activity, including lifting, carrying, and moving heavy AV equipment