Overview

The Audio Visual Coordinator is responsible for assistance with installation and maintenance of hardware, software, and peripherals for TD Coliseum technology functions on a day-to-day basis as well as providing support for event-specific A/V needs. Additionally, they will collaborate with venue leadership and IT personnel to establish venue strategy for A/V technology systems in the venue that supports the fan experience. This position requires availability during nonstandard working hours, including weekends and holidays.

This role will pay an hourly rate of $28.00 CAD

Benefits for Part-Time roles: Pension matching.

This position will remain open until September 11, 2026.

Responsibilities

• Assist the teams responsible for the installation and maintenance of onsite hardware and software, including workstations, multimedia displays, and video conference system support
• Help manage the systems and technologies that support A/V technology for the venue and business (Device Management, etc.)
• Provide technical leadership and support for all onsite staff and contractors
• Understand and support event operations of all digital signage and audio systems, including stadium communications, digital advertising, and event-specific needs
• Assist and support long-term planning for technology systems throughout its lifecycle
• Diagnose and repair issues, contacting management and appropriate service vendors when necessary
• Maintain efficient equipment storage and inventory for all A/V assets
• Report any system failures to Venue Leadership promptly
• Document process/procedures and label equipment as needed
• Help manage an equipment preventative maintenance program
• Effectively organize and schedule upgrades/maintenance in collaboration with venue, event, and operations schedules
• Support a wide range of physical cabling and wireless infrastructure (Fiber / Copper / AV / Broadcast / Wireless)
• Provide excellent customer service assistance to internal and external clients
• Improve programming and maintenance of the technical infrastructure over time
• Perform other duties and responsibilities as assigned

Qualifications

• 1-2+ years of experience in an Audio/Visual role preferably in the events and sports/entertainment industry
• Demonstrated experience with Microsoft 365 tools and Office suite
• Demonstrated experience with A/V integration software and the hardware it relies on
• Experience with TriplePlay software and Daktronics displays is preferable
• Proficiency with MacOS and Windows operating systems, hardware, and peripherals
• Proficiency with Client–Server infrastructure and on-site support
• Basic understanding of networking protocols and troubleshooting
• Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment
• Organize and prioritize work to meet deadlines
• Effectively work under pressure and meet tight deadlines in a fast-paced environment
• Must be detail-oriented and possess excellent follow-through skills
• Excellent documentation and process skills
• Possess knowledge and experience in industry terminology, event-related services, facility capabilities, and technical requirements for the types of events anticipated at the facility
• Ability to work independently, exercising judgment and initiative
• The ability to work effectively with people from a variety of culturally diverse backgrounds
• The ability to perform physical tasks such as lifting and carrying heavy objects
• Must be able to work nights, weekends, and holidays as needed
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality
• Ability to read and understand building drawings, event plans, and operational diagrams