Overview

The Attractions Supervisor is the on-floor authority responsible for the safe, organized, and high-energy execution of Space Bounce! sessions. This individual oversees all zone monitors, manages guest flow, enforces safety standards, and ensures every 2-hour session operates with precision and professionalism. This role blends safety leadership, operational discipline, and guest experience management.

This role will pay an hourly rate of $23.00.

The seasonal dates for this role will be July 1, 2026, to August 20, 2026.

This position will remain open until August 20, 2026.

Responsibilities

Safety Leadership

• Maintain visible and active supervision across all inflatable zones.
• Enforce all Space Jump! safety rules consistently and confidently.
• Ensure response time to any incident is under 20 seconds.
• Immediately intervene in unsafe behavior.
• Stop operations if conditions require (injury, equipment concern, overcrowding).
• Lead all emergency response procedures and document incidents properly.

Session Control & Capacity Management

• Oversee structured 2-hour session blocks.
• Verify that capacity does not exceed maximum occupancy.
• Supervise wristband color rotation and entry timing.

Team Leadership

• Direct and position all Zone Monitors strategically.
• Assign and rotate zone coverage.
• Conduct quick pre-shift team briefings.
• Monitor performance and professionalism of team members.
• Provide real-time coaching and correction.
• Serve as the escalation point for any guest concerns.

Guest Experience Oversight

• Ensure all guests are greeted and oriented properly.
• Support front desk when high-volume periods require backup.
• Engage positively with parents and address concerns calmly.
• Reinforce Jungle Island service standards at all times.
• Maintain a high-energy but structured atmosphere.

Operational Coordination

• Conduct a pre-opening safety walkthrough.
• Verify inflatable anchoring, blowers, and power sources.
• Confirm cleanliness before each session.
• Complete end-of-day inspection and checklist.
• Coordinate with Café Supervisor during high-volume times.

Qualifications

• Minimum 1-2 years of experience in active entertainment environments, youth recreation, camps, aquatics, attractions, or hospitality supervision.
• Strong conflict resolution skills.
• Comfortable addressing large groups of children and parents.
• CPR/AED certified (required prior to first shift).
• Able to remain calm under pressure.
• Physically able to move continuously and react quickly.