Overview

The Assistant Restaurant Manager oversees all aspects of front-of-house operations, ensuring seamless guest service, effective team management, and consistent adherence to the high standards that define the Diana’s brand. The ideal candidate will have strong food & beverage service experience, polished leadership skills, and hands-on experience with TOAST POS systems.

This role pays an hourly rate of $20.00-$25.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 5, 2025.

Responsibilities

• Lead, train, and inspire the front-of-house team (hosts, servers, bartenders, and support staff) to deliver exceptional hospitality at all times.
• Oversee daily floor operations during service, managing guest flow, reservations, and service timing.
• Ensure consistent compliance with health, safety, and cleanliness standards.
• Maintain and program TOAST POS system, including menu updates, modifiers, and reporting.
• Collaborate with the General Manager and Executive Chef on service standards, events, and overall guest experience.
• Resolve guest complaints with professionalism, warmth, and accountability.
• Monitor staffing levels and assist with scheduling to ensure efficient coverage during peak hours.
• Support recruiting, hiring, and performance management for FOH staff.
• Analyze service metrics and sales reports to drive improvements and support profitability goals.

Qualifications

• 3+ years of management experience in upscale or fine dining restaurants.
• Proven experience with TOAST POS – menu building, troubleshooting, and training.
• Strong understanding of service etiquette, food/wine pairings, and high-volume floor management.
• Excellent communication, leadership, and conflict resolution skills.
• Ability to work evenings, weekends, and holidays as needed.
• Must be hands-on, energetic, and adaptable in a dynamic team environment.
• Sommelier or wine knowledge is a plus.
• Bilingual (English/Spanish) a plus.
• TABC and Food Handler certifications.