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Overview
Reporting to the Operations Manager, the Assistant Operations Manager supports the daily operations of TD Coliseum & FirstOntario Concert Hall, ensuring a safe, clean, and well organized environment for events, staff and guests. This role works closely with the operations team to assist in event operations logistics, maintenance coordination and general facility support. The ideal candidate is highly organized, detail oriented and thrives in a fast-paced, team-driven environment.
This role pays an annual salary of $50,000-$65,000 CAD
Benefits for Full-Time roles: Health, Dental and Vision Insurance, Pension matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until November 7, 2025.
Responsibilities
- Perform administrative tasks such as data entry, payroll, scheduling, and creating event reports when needed.
- Coordinate with operations, security, housekeeping, and technical teams to ensure event requirements are met.
- Assist with inventory and asset management of tools, supplies, and event-related materials with CMMS software.
- Assist in the preparation and execution of all arenas and concert Hall events including concerts, sports games, conventions, and other public/private functions.
- Monitor arena and concert hall facilities and report maintenance, safety, and cleanliness issues.
- Support logistical tasks such as setup and teardown of staging, seating, signage, and equipment.
- Maintain compliance with health and safety regulations and assist in enforcing arena policies.
- Respond to last-minute operational needs and resolve on-site issues in coordination with the Operations Manager.
- Provide exceptional customer service to clients, vendors, performers, and patrons.
Qualifications
- Associate or bachelor’s degree in facility management, event/sports management, or a related field is a plus.
- Previous experience in venue operations, event support, or facility maintenance preferred.
- Strong organizational and communication skills.
- Ability to work independently and in a fast-paced, team-oriented environment.
- Physically able to lift, carry, and move objects up to 50 lbs and perform manual labor as needed.
- Flexible availability including nights, weekends, and holidays.
- Proficient in Microsoft Office Suite; experience with event management software is a plus.
