Overview

The Administrative Receptionist serves as the first point of contact for guests, clients, and vendors visiting the Convention Center’s administrative offices. This position is responsible for greeting visitors, managing incoming calls, providing administrative support to office staff, and ensuring smooth day-to-day front desk operations. The ideal candidate is professional, customer-focused, organized, and able to multitask in a fast-paced environment.

This role pays an hourly rate of $20.00-$22.00

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 31, 2025.

Responsibilities

• Greet and assist visitors in a courteous and professional manner.
• Answer, screen, and direct incoming phone calls to appropriate staff members.
• Maintain visitor sign-in logs, issue visitor badges, and ensure building access procedures are followed.
• Manage the main office email inbox and route messages to the correct departments.
• Coordinate incoming and outgoing mail, deliveries, and courier services.
• Track, order and distribute office supplies.
• Maintain the reception area, conference rooms, and common office spaces to ensure they are clean, stocked, and presentable.
• Assist with scheduling and coordinating internal meetings and conference room reservations.
• Provide general administrative support including data entry, filing, photocopying, and ordering office supplies.
• Support event coordination staff with administrative tasks related to meetings, events, and client communications.
• Maintain accurate records of office contacts, vendor lists, and administrative documents.
• Handle confidential information with discretion.
• Log all checks and invoices received by mail according to the Finance manual.
• Give out general information regarding the schedule of events in the building and ticket availability.
• Perform other duties as assigned to support the administrative and SCCC team.

Qualifications

• High school diploma or equivalent required; associate degree or administrative certification preferred.
• Minimum of 1–2 years of experience in a receptionist or administrative support role, preferably in a hospitality, event, or convention center environment.

• Excellent verbal and written communication skills with a professional and courteous demeanor.

• Strong organizational skills and the ability to prioritize tasks in a fast-paced setting.

• Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams) and comfortable with office technology (printers, phone systems, scheduling tools).

• Experience with multi-line phone systems and handling a high volume of calls.

• Proven ability to manage confidential information with discretion and professionalism.