Overview

The Administrative Assistant represents the Fort Smith Convention Center as the initial contact for prospective clients and the general public both on the phone and in person. The Administration Assistant will also assist guests with event information and/or route necessary calls to appropriate personnel.

This role will pay an hourly rate of $16.00 - $19.00.

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until November 20, 2026.

Responsibilities

• Answer incoming calls to the Fort Smith Convention Center.
• Assist with guest or client questions as needed.
• Open/Distribute mail.
• Process and log payments and deposits.
• Process ticket requests in advance of events.
• Run and log credit card payments for events.
• File pay checks/distribute on payday.
• Input lost and found items into log.
• Order and distribute office supplies.
• Perform filing or other office-related work.
• Prepare reports from information compiled and submitted by others.
• Assist all team members with various administrative support duties.
• Other duties as assigned by the General manager and Director of Finance.

Qualifications

• High school diploma or GED.
• Previous experience in an administrative role is preferred, but not required.
• Ability to work weekdays, mornings, and afternoons (30 hours per week).
• Ability to work independently and remain flexible in role.
• Ability to multitask.
• Exceptional customer service skills—outgoing and friendly personality required.
• General knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.