Hollywood Park

Hollywood Park

Director, Event Operations

Hollywood Park
Inglewood · CA
Facility/Venue Management · Game Day/Event Staff
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About Hollywood Park

 

Hollywood Park, a near 300-acre sports and entertainment destination, is being developed by Los Angeles Rams Owner/Chairman E. Stanley Kroenke with the 70,000-seat SoFi Stadium as its centerpiece. Hollywood Park is the largest urban mixed-use mega development under construction in the Western United States. When complete, Hollywood Park will have up to 2,500 residences, a hotel, a retail district reaching up to 890,000 square feet, up to 5 million square feet of office space, and more than 25-acres of public parks and open space.

 

Home to the Los Angeles Chargers and Super Bowl LVI Champion Los Angeles Rams, SoFi Stadium is the host of world-renowned sporting events, including Super Bowl LVI in 2022, College Football Playoff National Championship game 2023, WrestleMania 2023, World Cup 2026, and the Opening and Closing Ceremonies of the Olympics in 2028. Adjacent to the stadium and under the same roof canopy is a 2.5-acre open-air plaza, American Airlines Plaza, and the 6,000-seat YouTube Theater. YouTube Theater is an intimate venue, making it the perfect place for concerts, comedy, awards shows, esports competitions, community gatherings, conferences and more. 

 

Culture

 

Hollywood Park is being brought to life by a deeply experienced team of creative forward-thinkers. The project is a celebration of all that Los Angeles has to offer. We are inspired by our diverse Inglewood community as a place for the community to be, to see and to connect. 

 

Hollywood Park is committed to building and maintaining a workplace that celebrates the diversity of our team members, allowing them to bring their authentic selves to work every day.

 

At the heart of Hollywood Park, lies our dedication to our purpose, promise, and commitments. Our PURPOSE is creating extraordinary experiences, one moment at a time. Our PROMISE is to be an iconic destination that celebrates our diverse and vibrant community. We promise to exceed expectations while cultivating a fun and safe experience where lasting memories are made. Our COMMITMENTS are outlined by S.T.A.R.S. 

 

Our S.T.A.R.S. commitments are enabled by five foundational principles:

  • Start with Care –  create a lasting impact through genuine care 
  • Thrive as a Team – create an environment of collaboration and encouragement
  • Anticipate Unspoken Needs – be proactive in delivering extraordinary service and support  others
  • Resolve with Respect –  treat others with empathy, patience, and kindness
  • Safety Always – maintain a safe and secure environment

As the Director of Events, You Will…

 Reporting to the Vice President of Event Operations and Production, the Director of Events is responsible for leading the Events Department in providing exceptional client service throughout the entire event lifecycle—pre-booking, planning, execution, and settlement. This role serves as the Event Lead for SoFi Stadium and the surrounding district, overseeing strategic and logistical planning while ensuring flawless delivery across all events. The Director also acts as a key resource within the facility, resolving event-related issues as they arise.

More Specific Responsibilities Include, But Are Not Limited To…

  • Deliver a world-class guest experience at SoFi Stadium and Hollywood Park that exceeds expectations and empowers employees.
  • Lead and develop the Event Services Team, ensuring effective coordination and execution of events in SoFi Stadium and the surrounding district.
  • Partner with the Programming Team to monitor the facility master calendar and assign appropriate event staff.
  • Supervise the daily workload, performance, and scheduling of Event Managers and Event Specialists.
  • Create and implement standard operating procedures that align with industry best practices, ensuring compliance with all applicable laws, regulations, and safety protocols.
  • Build and maintain strong relationships with clients, vendors, promoters, and industry professionals.
  • Oversee a team of supervisors, managing recruitment, training, performance evaluations, and employee relations.
  • Conduct production meetings and weekly team meetings to review event logistics, updates, and operational changes.
  • Manage the development, communication, and execution of event orders, production notes, and event fact sheets.
  • Establish and uphold customer service standards to promote a professional image and encourage repeat business.
  • Proactively investigate and resolve client or operational issues related to event services.
  • Serve as the liaison between tenants, contractors, and emergency personnel as needed.
  • Assist with the development and delivery of event staff training programs.
  • Perform additional duties as assigned.

We’d Love to Hear From People With…

  • Bachelor’s degree in Business, Hospitality, Sports Management, or a related field.
  • Minimum of 7 years of experience in event leadership, preferably in a stadium, arena, public assembly venue, or hospitality/tourism environment.
  • Proficiency in Microsoft Office Suite (Excel, Access, Outlook).
  • Experience using:
    • AutoCAD
    • Event scheduling software
    • Operations tools such as 24/7 Software
  • Demonstrated success in supervising and motivating high-performing teams.
  • Excellent verbal and written communication skills; ability to communicate effectively across all organizational levels.
  • Knowledge of life and fire safety protocols, ADA compliance, and guest accessibility. Experience in the sports or entertainment industry is strongly preferred.
  • Ability to handle confidential information with discretion.
  • Bilingual in Spanish and English preferred, but not required.
  • Positive, professional demeanor with the ability to maintain composure under pressure.
  • Reliable, punctual, and consistent attendance required.
  • Strong team orientation and ability to build collaborative relationships.
  • Physical capability to navigate the stadium campus, including walking, standing, and climbing for extended periods.
  • Flexibility to work extended hours, including nights, weekends, holidays, and on-call as needed.
 

Physical Requirements:

  
The physical requirements described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.  Employees must be able to move objects and use abdominal and lower back muscles to provide support over time without fatigue. Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
 

Essential Physical Requirements: 

 

LIFTING ...........................................Lift up to 40 pounds 

 

CLIMBING/BALANCE ...................Prolonged Steps or stair climbing, balancing 

 

STOOPING/BENDING OVER.......Occasional is unavoidable 

 

STANDING/SITTING.......................Prolonged standing/sitting throughout the day 

 

REACHING ......................................Occasional overhead as well as horizontal 

 

SPEAKING.......................................Proficiency in English 

 

Essential Environmental Conditions: 

 

INSIDE/OUTSIDE ...........................Generally, indoor conditions are air-conditioned, and outside conditions that include inclement weather, heat, humidity, rain, sleet, and wind.

 

COLD/HEAT ...................................General air-conditioned environment as well as outside and exposed to elements, including direct sunlight, rain, sleet, and wind

 

WET/DRY ........................................Not unusual moist/dry environment 

 

NOISE/VIBRATIONS ....................High noise level and vibration high 

 

HAZARDS........................................Non-hazardous environment 

 

FUMES/DUST/ODORS.................Normally controlled environment

 

Salary Range: $120,000 - $130,000

 

In compliance with the California Pay Transparency Act, compensation information provided is a good faith estimate for this position only. Hollywood Park considers a candidate’s education, certification, prior experience, as well as internal and external data when determining the salary level for potential new employees. Only in exceptional circumstances, if an external candidate has the experience, credentials, or expertise far exceeding what is expected for the position, would Hollywood Park consider paying a salary or rate near the higher end of the range.

 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.