Delaware North Careers

Have you been searching for the career opportunity of a lifetime? Then look no further! Delaware North and its family of companies offers limitless growth potential for people committed to hard work, teamwork and customer service.

If you are interested in working with us at Delaware North, please apply for a job.

CURRENT JOB OPENINGS -- Opportunities are available within the following categories:

Banquet Server, Oriole Park at Camden Yards

Delaware North Sportservice - Oriole Park at Camden Yards
Baltimore, MD
Food and Beverage: Server/Concessions
This position will be located at Oriole Park at Camden Yards in Baltimore, MD. Oriole Park at Camden Yards is the home of Major League Baseball’s Baltimore Orioles.

 Delaware North Sportservice at Oriole Park at Camden Yards also offers upscale dining and services in premium seating, including suites and club seating areas, as well as providing retail merchandise in our Team Store on Eutaw Street, and our stores and kiosks throughout the 48,565+ seat ballpark.

 Experience the thrill of the game by providing a positive guest experience to thousands of guest each event.  Our associates represent Delaware North Sportservice and the exceptional guest service that we promise and deliver.  We are seeking enthusiastic associates to join our team. 

 Do you have what it takes? Do you want to be close to the action in a sporting venue? Would you like to work in a fast paced fun environment?  How cool is that?

 Position Summary  

 Banquet Server serves food and beverage products in banquet setting in accordance with the Company’s alcohol policies, GuestPath Universal Service Standards and applicable Operational Standards. 

 Essential Functions: 

  •  Sets up tables for function in accordance with banquet event order (BEO) 
  • Accurately transports food and beverages to guests in a timely manner 
  • Serves alcoholic beverages responsibly, requests identification, adheres to all unit and company alcohol service policies and procedures.   
  • Performs necessary tasks to service guests including: taking and filling drink orders, providing refills, answering questions, and clearing of dirty dishes 
  • Notifies guests of food and beverage preparation techniques 
  • Monitors guest needs on a continual basis ensuring all requests are promptly fulfilled; handles any guest complaints 
  • Replenishes food on buffet lines (if applicable) 
  • Maintains a safe and clean environment for guests and fellow associates 
  • Ensures proper stock of all product and supplies needed for service 
  • Breaks down event according to company procedures 
  • Performs other duties as assigned  

 Non-Essential Functions: 

 May be required to bus tables during, and at completion of, event 

 Education & Experience: 

 Minimum of 1-3 months previous experience in food & beverage service, or related guest service environment, required 

 Knowledge, Skills & Abilities: 

 Excellent guest service skills; ability to adhere to Company’s GuestPath Universal Service Standards 
Ability to complete required pre-employment sanitation and alcohol service training  
Ability to work quickly and efficiently in a fast-paced environment 
Ability to work under pressure and handle multiple table assignments at one time 
Strong communication skills, including listening skills and ability to take food and beverage orders and fill those orders correctly. 

 Physical Requirements: 

 Ability to lift up to 35 pounds for set-up, service and clean-up of functions  
Ability to stand or walk for entire length of shift; may include walking up and down stairs 
Good mobility to maneuver between tables to deliver food to customers. 

 Environmental Working Conditions: 

 Variable temperatures – required to move between hot, noisy conditions of kitchen and climate-controlled dining environment

 Environmental Working Conditions:

May be exposed to variable temperatures, including extreme heat and cold, depending on season.

 This is a part-time, seasonal position. Looking for candidates at least 18 years of age, willing and able to work most home games (for schedule, go to: https://www.mlb.com/orioles/schedule/printable-schedule); report time for work is typically may vary based on events for night games.

 You’ll earn money at a job you’ll love while working alongside great teammates. That’s not all, we offer great benefits such as:

 -Employee meals
-Reduced parking & secure shuttle to the ballpark
-Employee discount at the Retail Team Store
-Rewards & recognition for exceptional guest service
-Security escort at the end of your shift
-Uniform shirts are provided
-Supportive and caring management team
-Unlimited growth potential with a global hospitality company
-Working Advantage employee discount program for entertainment, shopping, gifts & etc!

 Full on the job training will be provided with a focus on service delivery, product knowledge and the Delaware North story!

 If you have exceptional guest service and ability to work in a fast paced environment, you’ve got the ticket to this unique opportunity. Must be at least 18 years of age to serve alcoholic beverages.

 If you’re looking for a flexible way to earn more in a great environment, look to Delaware North Sportservice – Where every day is game day! Apply today!

 Who We Are:

Take your career beyond the ordinary—to the extraordinary.

 At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

 Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com

 All applicants may be subject to a pre-employment background and/or drug testing.

 Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.

Job Questions:

  1. How did you hear about this job?

  2. Have you ever been employed by Delaware North or any of its operating companies?

  3. If "Yes", where?

  4. Are you 18 years of age or older?

  5. Are you authorized to work in the United States?

  6. Are you currently employed?

  7. If you was referred by a person from Delaware North Sportservice? Please provide the full name.