The Workforce Planning Manager reports to the Director of Workforce Planning and is responsible for supporting the execution of recruiting and hiring strategies for the Los Angeles branch. This role plays a key part in ensuring the branch meets workforce demand through timely and complaint hiring practices, while also contributing to employee engagement and retention efforts. The Workforce Planning Manager helps implement recruitment programs, monitors hiring activity, and ensures alignment with company policies, operational needs, and applicable state, federal, and local laws. This role also supports the oversight of recruiting operations and assists with developing high-performing teams by contributing to the design and execution of standards that promote operational consistency, employee accountability, and long-term workforce success.
ESSENTIAL DUTIES, RESPONSIBILITIES and OVERSIGHT: The duties below reflect the minimum requirements for this position.
- Plan and execute in-person and virtual hiring events, ensuring logistics and applicant flow are well-managed.
- Serve as a key point of contact for applicants, responding to inquiries via phone, email, and in person.
- Schedule and coordinate interviews, onboarding sessions, and follow-up communications.
- Foster strong employee relationships through regular engagement and proactive communication.
- Ensure positive and consistent candidate experience throughout the hiring process
- Manage employer branding initiatives and recruitment marketing efforts
- Track, analyze, and report recruiting metrics
- Ensure compliance with employment laws, regulations, and company policies
- Optimize and manage applicant tracking systems (ATS) and recruiting tools
- Maintain partnerships and communication with community organizations such as AJCCs and local nonprofits to support workforce pipelines.
- Travel to partner sites outside of the Torrance office to support recruiting initiatives, hiring events, and new employee orientation.
- Support other duties as assigned.
Preferred Qualifications
- Experience recruiting across multiple functions or locations
- Knowledge of employment law and compliance requirements
- Experience with employer branding and recruitment marketing
- Professional HR certification (PHR, SHRM-CP, or similar)
- Excellent interpersonal, communication, and negotiation skills
- Proven ability to manage multiple priorities in a fast-paced environment
SKILLS:
- Oral Communication Skills
- Written Communication Skills
- Interpersonal Communication Skills
- Diplomacy
- Organization
- Planning
- Professionalism
- Reading Skills
EDUCATION AND/OR EXPERIENCE:
Bachelor's degree; and/or related experience and/or training in recruiting, human resources, marketing, communications, public relations, fundraising or equivalent combination of education and experience.
LANGUAGE ABILITY:
Ability to read and interpret documents such as event files and state regulated rest and meal break policies
MATH ABILITY:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER & EQUIPMENT SKILLS:
To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Excel; Microsoft Explorer; Microsoft Outlook; Microsoft PowerPoint; and Microsoft Share point. Must become proficient on company Protatech Scheduling program and SORT online training program.
TRAVEL:
Depending on business needs, travel may be required.
