GENERAL PURPOSE OF JOB:
Delivers HR effectiveness across the CSC organization by serving as the visual day-to-day representative of the HR function.
ESSENTIAL DUTIES, RESPONSIBILITIES and OVERSIGHT: The duties below reflect the minimum requirements for this position.
Duties and Responsibilities
- Build and maintain trusted relationships with the leadership team.
- Lead and manage complex employee relations matters, including investigations and resolutions of grievances.
- Draft disciplinary documentation for managerial delivery to employees.
- Provides guidance and counsel to employees and leader on HR policies, procedures and best practices.
- Identify process improvements and innovative solutions to complex problems and drive forward change.
- Manage Unemployment Insurance (UI) claims and represent the Company during related court proceedings as needed.
- Promote and support a positive employee relations environment and organization culture.
- Provide HR support at assigned venue events by engaging with staff and ensuring compliance with company policies and procedures.
Preferred Qualifications
- Working knowledge of applicable California and federal employment, labor and compliance laws and regulations.
- Solid understanding of HR policies, procedures and employment practices.
- Skilled in investigative techniques in investigating complaints and employee grievances.
- Self-motivated with the ability to multi-task in a fast-paced environment
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proactive and self-motivated, with strong decision-making and problem-solving skills.
- Excellent verbal and written communications skills.
- Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
- High-level of customer service orientation and professionalism
SKILLS:
Oral Communication Skills Written Communication Skills Interpersonal Communication Skills
Diplomacy Organization Planning
Professionalism Reading Skills
EDUCATION AND/OR EXPERIENCE:
Bachelor’s degree in Human Resources or related field from an accredited institution. 3-4 years of experience OR Human Resources certification, and 3+ years of relevant HR experience in lieu of a degree.
LANGUAGE ABILITY:
Ability to read and interpret documents such as event files and state regulated rest and meal break policies
MATH ABILITY:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER & EQUIPMENT SKILLS:
To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Excel; Microsoft Explorer; Microsoft Outlook; Microsoft PowerPoint; and Microsoft Share point. Must become proficient on company Protatech Scheduling program and SORT online training program.
TRAVEL:
Depending on business needs, travel may be required.
