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General Purpose of Job:
Event Staff provides general support for events at Jack Trice Stadium and Hilton Coliseum including ticket taking, ushering, guest services, and parking services. Their role requires good judgment, flexibility, strong attention to Branch Manager, Event Staff Supervisor and Event Manager directives, strong observation skills and
vigilance.
Essential Duties and Responsibilities:
- Follow all operating procedures and policies
- Follow directives of Event Staff Supervisor and/or Event Manager for each event assigned
- Effective interpersonal skills in order to deal with guests/public
- Serves as a greeter for each event assigned
- Have good math skills in order to provide ticket counts, summary reports, and other inventory reporting of guest admissions
- Professionally assist guests with determining seat location, escort guests to seat locations if required
- Familiarity with the information and facilities located at each venue where they are posted
- Serve where needed or as support to other tasked team members at each event
- Coordinate with facility staff as appropriate
- Communicate with event staff and supervisor(s)
- Observe and report matters of concern to the Field Supervisor and complete incident report forms on the same
- Notify police, fire department or emergency medical services of problems if requested or otherwise warranted
- Utilize two-way radio including safeguard of such radio or other issued equipment
- Provide break relief when scheduled to other event staff including briefing such Event Staff upon their return
Education and/or Experience:
- High School Graduate or GED
Additional Information:
- Must be willing to work evenings and weekends
- Must be willing to travel to off-site meetings, trainings, and events
- Must be willing to acquire a state security license if designated for security positions and roles
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
