JOB TITLE: Event manager, San Diego
COMMITMENT: Full-time
REPORTS TO: Branch manager
SUPERVISES OTHERS: Yes
LOCATION: Various venues across San Diego including but not limited to Snapdragon Stadium, UCSD, SDSU
COMPENSATION: $67,000 – $72,000 Annually
BENEFITS: 401(k) and Life Insurance, Vacation Time, Medical / Dental / Vision/ Voluntary Life Insurance, Direct Deposit, ESOP – Employee stock ownership program, Long/Short Term Disability, Management Growth & Development Plan, Mentorship Program, Bonus Opportunities, Corporate Trainings
ABOUT CONTEMPORARY SERVICES CORPORATION (CSC): Established in 1967, CSC is the world leader in crowd management and event security. CSC’s esteemed clientele base includes more than 120 stadiums and arenas, over 100 universities and scholastic institutions, more than 49 convention centers, and numerous clients within the professional ranks of MLB, MLS, NBA, NFL, NHL, and NASCAR. CSC has also provided services for the world’s most prestigious special events, including Collegiate Bowl Games, NCAA Final Four Tournaments, Ryder Cup, Presidents Cup, US Open Tennis, Kentucky Derby, 30 Super Bowls, 10 Olympic Games, 4 Presidential Inaugurations, 3 Papal Visits, and 2 FIFA World Cups. CSC operates 49 branch locations throughout the United States and Canada. For more information, please visit our website
www.csc-usa.com
GENERAL DESCRIPTION OF THE JOB: The CSC San Diego Event Manager works with the Branch Manager to implement event operations plans and execute crowd management plans for various venues across San Diego. This position serves as the principal liaison between the CSC San Diego Internal and External clients to ensure optimal service delivery on all levels, while gaining first-hand experience and exposure to the stadium, arena, and amphitheater event landscape in San Diego.
JOB RESPONSIBILITIES:
- Develops staffing plans, deployments, and event estimates for their venue.
- Communicates with and “Briefs” event staff, event supervisors and event area directors.
- Must be able to manage over 100 supervisors and staff responsible for event crowd management activities.
- Coordinates all details of their event.
- Interfaces with clients and team representatives to create staffing and operational event plans.
- Prepares all paperwork, ensures uniform and equipment requests are submitted, and completes all assigned tasks as planned.
- Will be present at all major events, with the ability to mitigate any potential issues that may arise.
- Coordinates various event operational planning timelines to ensure client deadlines are met.
- Must attend meetings and serve as the face of the organization, with the ability to speak on behalf of CSC in coordination with clients' events.
- Other duties as assigned by senior management
EDUCATION AND EXPERIENCE: Minimum of five years of related work experience, three years of general experience in security, law enforcement or military with a high school level education; or two years related work experience and bachelor’s or associate degree; or an equivalent combination of experience and education.
REQUIRED SKILLS
- General knowledge of computer operation, Microsoft Office Products; Must become proficient in company Workforce Management System.
- Ability to maintain good client/customer relations and work in a team setting.
- Ability to speak effectively before groups of employees, applicants, customers, or organization.
- Possess good verbal/written communication skills and people management skills.
- Ability to work in a fast paced, high-pressure environment and make sound decisions quickly.
- Work necessary hours needed to complete job preparation in addition to event hours.
- Walking significant distances, including up and down stairs, as required to roam throughout the venue.
- Complete mandated industry trainings as assigned.
TRAVEL REQUIREMENTS: As a nationwide organization with involvement in many of the world's premier events, the CSC San Deigo Event Manager may be asked to travel to other branch locations and provide management assistance for such events. Some common annual events include the Coachella Valley Music Festival, Stagecoach Country Music Festival, Electronic Daisy Carnival (EDC), NFL Playoffs, and various conventions. All travel is paid for by CSC.
