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BE A PART OF THE EXCITEMENT!
Concerts with major artists, professional hockey, tradeshows, auto shows, comedy acts, the symphony, and MORE! ASM Global, the world’s leader in venue and event management, is looking for a Director of Event Services to join our team and support a variety of functions at The Oncenter Convention Center, Arena, and Theaters.
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FLSA Status: Full-Time/Exempt
Union Code: Non-Union
Union Dues: No
Min Pay Rate: $80,000/annually
Max Pay Rate: $95,000/annually
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THE ROLE
As the Director of Event Services at The Oncenter, you will be responsible for the overall coordination and execution of all events held at The Oncenter facilities.
WHAT TO EXPECT
- Oversee all aspects of facility operations related to events.
- Directly supervise Event Managers and Event Coordinators in the Event Services Department.
- Monitor and supervise facility set-up when necessary.
- Work with Oncenter staff and others to resolve any outstanding issues.
- Attend appropriate planning, organization, and other event and facility meetings.
- Assist in annual budget preparation for department.
- Prepare reports of monthly event activities for submission to the General Manager.
- Develop standard operating procedures for the Event Services Department and monitor their compliance.
- Hire, train, and evaluate all event services staff.
- Plan, organize, and assign all day-to-day work assignments for Event Managers.
- Maintain positive employer/employee relations and labor relations.
- Assist with employee development and coach department personnel to work to full potential.
- Recognize employees who meet or exceed expected levels of performance.
- Identify corrective action procedure needs for employees whose performance or conduct does not meet required levels.
- Conduct performance appraisals.
EDUCATION & EXPERIENCE
- Bachelor’s Degree from a four-year college or university.
- Five to seven years of experience coordinating events in a multi-purpose facility which services conventions, exhibits, trade/consumer shows, athletic events, concerts, sales meetings, food and beverage functions.
- Three to five years related supervisory experience.
- Working knowledge of the principles of facility management, services, and equipment for a similar facility.
SKILLS YOU’LL NEED
- Excellent organizational, planning, and interpersonal skills
- Good written and verbal skills
- Ability to prioritize multiple projects
- Supervisory experience required.
- Remain flexible and adjust to situations as they occur.
- Demonstrate problem-solving and communication skills.
PHYSICAL ABILITIES
- Must be able to walk/stand/sit for long periods of time.
- You may be required to work both indoors and outdoors as required by the function.
- Must have the physical ability to maneuver around facility(ies), at times, walking and/or standing up to 8-10 hours daily.
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NOTE: This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (315) 435-8062.
