The Raising Cane's River Center has an immediate opening for a full-time Box Office Supervisor in Baton Rouge, LA. The poistion is responsible for assisting the daily operations of the Box Office including all aspects of ticket operations.

Duties and Responsibilities:

Oversees all ticketing accounts regarding daily receipts, cash handling, etc.
Resolves customer service issues related to ticketing transactions.
Monitors, tallies and updates total tickets pulled and value of tickets for all trade agreements.
Prepare executive sales reports.
Prepare nightly deposits and reconciliations for the box office and all deposit logs for the facility.
Insures the facility receives accurate rebate income from events.
Updates ticket sales and rebate income on facility event settlements and flash reports.
Maintain organized box office event files and evaluate events to use them as references for future shows.
Process group sales orders and comp requests.
Liaison between promoter representatives and the facility.
Assures that box office money handling procedures are maintained in accordance with SMG policies.
Conducts new hire training and annual box office training of all box office ticket sellers.
Builds new shows on the Ticketmaster system.
Ensures proper on sale and pre-sale times and codes.
Updates the Box Office Information sheets.
Abides by all ASM Global policies in the Human Resources Policies and Procedures Manual, the Business Code of Conduct, and the Cash Handling Procedures.
Maintain safe, secure, and sanitary working conditions and leave work area in a clean and orderly fashion.
Must have a commanding and demonstrative understanding and knowledge of all of the above.
All other duties as assigned.

Skills Required

Work independently, exercising judgment and initiative with minimal supervision.
Maintain an effective working relationship with employees and others encountered through the course of employment.
Operate standard office equipment and personal computer(s) using MS-DOS, MS Windows, MS Excel, MS Outlook, MS Word and the Ticketmaster operating system.
Define problems, collect data, establish facts and draw conclusions.
Work effectively under pressure and/or stringent schedule and produce accurate results.
Organize and prioritize work to meet deadlines.
Follow oral and written instructions and communicate effectively with others in both oral and written form.
Remain flexible and adjust to situations as they occur.

Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Physical requirements include walking, stooping, up and down flights of stairs numerous times, lifting up to 30 lbs. and standing for the duration of the shift.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Raising Canes River Center