Job Title: Theatre Coordinator
Department: Sales and Services
Reports To: Theatre Manager
FLSA Status: Non-exempt, Hourly
Why the Colorado Convention Center is a great place to work:
$500 Signing Bonus at 30 days of services and an additional $500 bonus upon successful completion of 90 days of service!
Generous Paid Time Off and Holiday Pay
Health, dental, vision insurance, eligible upon hire
401(k) investment plan, with a discretionary employer match of up to 4%
Healthcare reimbursement and flexible spending plans
Employer-paid and supplemental life insurance
Short- and long-term disability insurance available
RTD Eco Pass: As a Full-time employee the Colorado Convention Center currently offers an RTD Eco Pass.
Tuition reimbursement program
Employee assistance program
Compensation: Compensation is dependent on experience and ranges from $25-$28/hour.
General Summary:
Under the supervision of the Theatre Manager and Assistant Director of Sales/ Entertainment, the Theatre Coordinator assists in the organization and execution of events and operations held at the Bellco Theatre at the Colorado Convention Center. Oversight includes both front-of-house and back-of-house. Responsibilities include, but are not limited to, theatre back-of-house hospitality coordination; front-of-house liaison for event sponsors and activations; scheduling and communicating with Bellco Theatre contractors and CCC departments; serving as a liaison alongside the Theatre Manager between the client and the venue; and assisting the Theatre Manager as needed.
Primary Duties and Responsibilities:
Assist in planning, scheduling, preparation, and physical setup for assigned events, including back-of-house artist hospitality, lobby activations and lounges, and VIP programs.
Coordinate and communicate day-of-show schedules for contractors and CCC departments, once approved by Theatre Manager
Coordinate with the Theatre Manager and Operations on equipment distribution, lobby and room sets for the Bellco Theatre as needed
Work with the Theatre Manager to meet with current and prospective facility users to identify and meet their needs. Conduct site visits and provide information regarding facility capabilities, services, and associated costs.
Assist the Theatre Manager in advancing ticketed events and conventions.
Ensure the care and well-being of the audience and the areas of the theatre the audience uses. Interpret patron needs and respond to facility user complaints and inquiries.
Assist in the implementation of new or modified front-of-house programs and services.
Field telephone calls and email requests from clients in the absence of the Theatre Manager
Serve as a backup to the Theatre Manager for administrative duties, which may include copying and distributing event documents.
Serve as an onsite contact for assigned events as needed
Coordinate and serve as the primary contact for internal Bellco Theatre related meetings and events.
Serve as an onsite contact, along with the Theatre Manager, for assigned ticket events and Conventions during peak event activity hours as needed.
Work irregular hours which may include evenings, weekends, and holidays.
Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.
Education and Experience:
Bachelor’s Degree or relevant experience in area applicable to the convention or entertainment events, required
Skills and Abilities:
Excellent communication (verbal and written) and inter-personal skills among all levels of staff and clientele required
Ability to speak, understand and read English required
Work effectively with diverse groups of people among all levels within an organization required
Work effectively as part of a team and independently with limited supervision required
Ability to follow directions with minimum instructions.
Ability to demonstrate supervisory and leadership skills.
Perform role and job tasks effectively despite sudden deadlines and changing priorities required
Work effectively with complex flows of information required
Detail-oriented required
Provide customer service in a professional and considerate manner required
Excellent record of dependability and reliability required
Professional presentation, appearance, and work standards required.
Computer Skills:
Basic computer skills
Skill in the use of software applications including MS Office.
Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.
Position may require certifications by law and/or job assignment. Position requires frequent walking, climbing stairs, standing on cement floors, turning, stooping, bending, crouching, kneeling, reaching, pushing and pulling; may be subject to adverse working conditions, dust, grime, noise, fumes, wet floors etc., including weather; may require use of an electric cart; requires irregular and/or extended hours, including weekends, evening, and holidays, determined by event schedule and/or department need; Must possess the ability to lift objects up to 50 pounds to desk level; requires radio usage -- 2 way hand held.
Note:
Colorado Convention Center/Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
The essential responsibilities of each position are described under the headings in the job description and may be subject to change at any time due to reasonable accommodation, or other reasons. The job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Applicants who need reasonable accommodation to complete the application process may contact 303-228-8000.
Employment is contingent upon new employees providing documents verifying U.S. citizenship or, for aliens, documents verifying legal permission to work in the United States.
