LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

The Senior Sales & Engagement Manager is responsible for driving revenue growth while enhancing client relationships and overall guest engagement within premium hospitality spaces. This role leads sales strategy, manages key accounts, and ensures a high-touch, personalized experience for clients from initial inquiry through event execution and renewal.

ESSENTIAL DUTES AND RESPONSIBILITIES

Sales Strategy & Revenue Growth

• Develop and execute sales strategies to drive premium revenue across suites, catering, and special events
• Identify new business opportunities, upsell opportunities, and revenue streams within existing accounts
• Manage the full sales cycle from prospecting and proposal development to closing and post-event follow-up
• Consistently meet or exceed sales goals and revenue targets

Client Relationship Management

• Serve as the primary point of contact for premium clients, suite holders, and VIP stakeholders
• Build and maintain long-term relationships to drive retention and renewals
• Conduct regular outreach, including pre-event planning and post-event follow-ups
• Anticipate client needs and deliver customized, high-end hospitality experiences

Engagement & Experience

• Develop creative engagement strategies to elevate the premium guest experience
• Collaborate with operations and culinary teams to enhance offerings, activations, and presentation
• Lead initiatives such as gifting programs, themed experiences, and in-suite enhancements
• Ensure consistent, high-quality communication with clients regarding menus, deadlines, and event details

Event Planning & Execution

• Partner with operations teams to ensure seamless execution of all premium events
• Review and finalize BEOs, ensuring accuracy and alignment with client expectations
• Be present on event days to support high-profile clients and ensure service excellence
• Address and resolve any client concerns in real time

Leadership & Collaboration

• Mentor and support sales coordinators and premium managers, providing guidance on best practices
• Collaborate cross-functionally with Operations, Culinary, Finance, and Marketing teams
• Align sales efforts with operational capabilities to ensure successful execution

Financial & Administrative Responsibilities

• Track sales performance, pipeline activity, and client engagement metrics
• Support forecasting, budgeting, and reporting processes
• Ensure all contracts, invoices, and payments are completed accurately and timely

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site Raymond James Stadium Tampa, FL

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.