POSITION:  Production Manager

DEPARTMENT: Production

REPORTS TO: Assistant General Manager

LOCATION: Tacoma, Washington (On Site)

FLSA STATUS: Full time salaried, exempt

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

THE ROLE

The Production Manager oversees the technical planning and execution of performances and events at Tacoma City Theaters, including lighting, audio, video, rigging, staging, labor, and back of house operations. This role coordinates production logistics, communicates with internal and external stakeholders, and ensures events are delivered safely, efficiently, and at a high standard for touring productions, Resident Arts Organizations, and rental clients. This position requires strong technical knowledge, clear communication, sound judgment, and a commitment to service excellence.

ESSENTIAL DUTES AND RESPONSIBILITIES

• Communicate with clients, artist management, and internal staff to gather technical requirements, develop production plans, fulfill riders, conduct advances, create diagrams, schedule labor calls, process equipment orders, and coordinate artist hospitality,

• Serve as liaison between the facility and clients, artists, and artist management, ensuring compliance with ADA, NFPA life safety codes, OSHA guidelines, and Legends Global policies.

• Schedule and supervise labor calls for local IATSE and contracted production crews.

• Manage the Production Coordinator, and IATSE Stage Technicians.

• Produce events while maintaining a high degree of public safety in line with all life safety codes.

• Coordinate with the Event Manager, Marketing, Box Office, Operations, Finance, Front of House, and Security teams to align production needs and ensure smooth event execution.

• Maintain and track departmental budgets and event-related expenditures; prepare event estimates and update client files as needed.

• Prepare and submit stage employee union payroll; track and submit production vendor charges and maintain vendor relationships.

• Ensure timely communication of production needs, schedule changes, risks, unresolved issues, or artist concerts to appropriate stakeholders.

• Oversee maintenance, repairs, and preventative upkeep of sound, lighting, rigging, electrical, mechanical, and backstage systems.

• Recommend capital improvements and design system upgrades.

• Participate in securing the venue during daily operations, events, emergencies, and closures.

• Maintain accurate event records and ensure consistency of associated documentation.

• Serve as Manager on Duty as needed, providing general supervision during events.

• Attend staff meetings and maintain strong, collaborative relationships across all departments.

• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES

Manages the Production Coordinator and the IATSE Local 15 Union Crew. Is responsible for the overall direction, coordination, and evaluation of these units.

Carries out supervisory responsibilities in accordance with Legends Global’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work with minimal supervision

• Ability to work flexible hours based on events, including daytime, evening, weekends and holidays, as needed.

• Must be able to speak, read, and write English.

• Must have professional attitude and appearance.

• Demonstrate knowledge of spreadsheets and word processing software and be willing to learn and use Event planning and production software

• Demonstrate good interpersonal and communications skills

• Exhibit good problem-solving skills and organizational ability

• Ability to interact with all levels of staff including management and clients

• Required to be subject to a background screening

SKILLS AND ABILITIES

• Strong knowledge of rigging, audio-visual, lighting systems, stage mechanics, and technical operations.

• Ability to supervise and train staff in venue operations, maintenance, and equipment use.

• Skilled in planning, organizing, and executing complex production needs for diverse clients and events.

• Strong leadership, communication, and people skills; able to manage multiple priorities and adapt to frequent changes.

• Proficiency with production estimates, budgets, preventive maintenance schedules, and technical specifications.

• Ability to interpret stage plots, sketches, and general instructions.

• Proficiency in Microsoft Office and production-related software.

EDUCATION AND/OR EXPERIENCE     

• 4-year degree in Theater with technical emphasis or professional equivalence

• 3-year minimum experience working in a performing arts center, theater, or arena

• Working knowledge of applicable OSHA, state and other work environment and safety regulations

• Working knowledge of fire and public safety issues

• Prior supervisory experience required

COMPENSATION

• Base salary $80,170 and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

• Location: Tacoma, WA on site at Pantages Theater, Rialto Theater, and Theatre on the Square. Office hours in office in Tacoma, WA.

• High noise level

• Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Daily lifting and carrying up to 50 lbs.

• Constant reaching, standing, walking and stooping

• Performing work through repetitive eye/hand coordination

• May include manual labor, moderate lifting, and/or arduous working conditions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.