POSITION: Pro Shop Attendant
DEPARTMENT: Groesbeck Golf Course
REPORTS TO: Golf Course Manager
FLSA STATUS: Hourly, Non-Exempt
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.
Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
THE ROLE
The Pro Shop Attendant serves as the primary point of contact for customers and is responsible for delivering excellent service while supporting the daily retail operations of the pro shop. This role assists customers with merchandise selection and purchases, processes transactions, maintains an organized and visually appealing sales floor, monitors and restocks inventory, and provides information about facility services, events, and policies. The Pro Shop Attendant helps ensure smooth operations, a professional environment, and a positive overall experience for every guest.
Essential Duties and Responsibilities
The Pro Shop Attendant is responsible for providing excellent customer service by greeting guests, assisting with merchandise selection, and answering questions about products and facility services. Duties include operating the point-of-sale system to process purchases, returns, and tee time check-ins; handling cash and reconciling daily sales; stocking and organizing merchandise displays; receiving and tagging inventory; maintaining a clean and professional retail environment; monitoring inventory levels; supporting tournaments and special events; and ensuring all facility policies and procedures are followed to create a positive and efficient guest experience.
SUPERVISORY RESPONSIBILITIES
N/A
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
The Pro Shop Attendant position typically requires a high school diploma or equivalent, with previous retail, customer service, or cash-handling experience preferred. Basic knowledge of golf equipment, apparel, and pro shop operations is an asset, along with familiarity with point-of-sale systems and general computer skills. Strong communication skills, reliability, and the ability to work flexible hours, including weekends and holidays, are important for success in this role.
Skills and Abilities
The Pro Shop Attendant should possess strong customer service and interpersonal skills, with the ability to communicate clearly and professionally with guests and team members. The role requires basic math and cash-handling accuracy, proficiency with point-of-sale systems and general computer applications, and the ability to multitask in a fast-paced retail environment. Attention to detail, organizational skills, and the ability to maintain attractive merchandise displays are essential. The attendant must be dependable, team-oriented, and capable of standing for extended periods and lifting merchandise as needed.
COMPENSATION
Competitive hourly wage, discounted golf privileges.
WORKING CONDITIONS
Location: On Site
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
