LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
PRINCIPAL DUTIES & RESPONSIBILITIES:
Provide level 1 & 2 support to all point-of-sale system problems and escalate when necessary
Deploy, test, support, and tear down POS terminals, printers, handheld devices, and related equipment for events
Conduct stadium walk-through to ensure all systems are operational prior to and during all events
Troubleshoot and replace defective hardware before, during, and after events
Diagnose software, firmware, hardware, and connectivity issues and restore service quickly
Support administration and internal support of company PCs, printers, and related office equipment
Ensure adherence to company standards, safety procedures, and operational best practices
KNOWLEDGE, SKILLS, AND ABILITIES:
Associate degree in Computer Science, Information Systems, Information Technology, or a related field, or equivalent relevant experience
Experience supporting POS systems in a high-volume venue, hospitality, or event environment
Experience supporting printers, payment devices, handhelds, and other venue technology
Working knowledge of Microsoft Windows and Microsoft 365 applications
Strong troubleshooting, analytical, and problem-solving skills
Strong verbal and written communication skills
Ability to organize, prioritize, and complete multiple tasks in a fast-paced environment
Ability to work independently and maintain effective working relationships with internal and external stakeholders
Experience crimping and testing Cat5/Cat6 cables
MINIMUM QUALIFICATIONS:
Bachelor’s degree in Computer Science, Information Systems, Information Technology, or a related field, or equivalent relevant experience
Experience with POS platforms such as MyVenue, Square, Mashgin, and Tapin2
Cisco, Microsoft, or other relevant technical certifications
Experience in stadium, arena, convention, or large-scale entertainment environments
Ability to stand and walk for extended periods throughout the venue
Ability to lift up to 50 pounds
Must be available to work nights, weekends, and holidays based on event schedules
Must follow all safety policies, procedures, and required training
DISCLAIMER: The above is intended to describe the general contents and requirements for the performance of this job. It is not intended to be construed as an exhaustive statement of duties, responsibilities or requirements.
WORKING CONDITIONS:
Location: On-Site at Angel Stadium in Anaheim, CA.
COMPENSATION:
Hourly Rate: $23.58 Part-Time Seasonal
NOTE:
The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
