Job Title: Food and Beverage Premium Manager             

Department: Food & Beverage

Reports To: Director of Food & Beverage  

FLSA Status: Salaried Exempt          

Compensation: $73,000 -$76,000 annually, commensurate with experience and qualifications, plus comprehensive benefits.

Location: Toyota Arena | Ontario, California

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

Position Overview
Under the direction of the Director of Food & Beverage, the Food & Beverage Premium Manager is responsible for delivering seamless, elevated guest experience for all suite and VIP clients across the arena’s premium hospitality areas. This position leads all aspects of day-of fulfillment for premium food and beverage service, including event setup, staff oversight, and guest interaction. Working in close partnership with the Premium Sales Manager, the Premium Manager ensures all client expectations, Banquet Event Orders (BEOs), and event-day logistics are flawlessly executed.

Essential Responsibilities

• Accountable for all Front-of-House (FOH) team members assigned to the venue(s).
• Lead all event-day fulfillment for premium spaces, including suites, loge boxes, VIP clubs, and backstage/VIP areas.
• Implement training programs to ensure high-quality service aligned with Legends Global brand standards and maintain strong product knowledge among team members.
• Monitor customer satisfaction during events and resolve guest concerns promptly and professionally.
• Direct and administer operational controls for FOH operations to ensure efficiency and profitability.
• Manage assigned venue(s) to budget revenue, food cost, expenses, headcount, and profitability.
• Review monthly financial performance and explain any variances while implementing corrective action plans as needed.
• Collaborate with the venue Chef and Sales Manager to ensure menu offerings remain appealing to guests while maintaining food cost targets.
• Maintain accurate inventory and monitor product handling to prevent waste and loss.
• Ensure venue cleanliness, sanitation, and safety standards meet all regulatory requirements.
• Coordinate with facilities teams to maintain equipment and arrange repairs or replacement when needed.
• Perform other duties as assigned to support efficient department operations.

Experience/Training/Education Requirements:   

• Bachelor’s degree in Hospitality Management, Food Service Management, Business Administration, or related field preferred.
• Minimum of 3–5 years of progressive experience in food and beverage or hospitality operations required
• Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above.
• Progressive supervisory experience required

License/Certificate:

• SERV Safe / Food Handler Certification (required within 30 days of hire)

Skills & Competencies:

• Provide a two-way communication and nurture an ownership environment with emphasis in positive motivation and teamwork

• Ability to work with minimal supervision

• Ability to interact with all levels of customers and staff including management

• Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours

• Communicate effectively both verbally and in writing with all staff and vendors.

• Be detail oriented

• Always present a professional appearance and demeanor during the workday

• Excellent organizational and planning skills

• Excellent communication and interpersonal skills

• Strong customer service orientation

• Must be energetic, self-disciplined with a strong sense of initiative, is detail oriented and have a    passion for delivering exceptional guest service.

• Positive attitude and neat appearance

• Work ethics encourages strong urgency and quality in a team environment

Physical and Environmental Requirements:

Tasks are performed with moderate supervision without assistance for 40% of the workday; pushing and pulling doors open, lifting, stooping, bending and lifting at least 50 lbs. Walking for long distances for more than 50% of workday. This position may require work inside or outside of the building, as needed by events.
Ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Employees may be scheduled to work until 12:00am or later. Must be able to pass background.
Employee should use precautions & follow safety guidelines.

 

Recruiter- Wendy Canahui

Legends Global- Toyota Arena

4000 E Ontario Center Parkway Ontario, CA. 91764

 We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Note　
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.　
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. We are a VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (909)937-3013 for further assistance.