Position: Food & Beverage Lead Worker
Department: Food & Beverage
Reports To: Food & Beverage Manager
FLSA Status: Hourly, Part-Time
Summary
Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Food & Beverage Lead Worker at Cabarrus Arena & Events Center. This is a part-time, hands-on position assisting in the setup, event day operations, and closing of catering and concessions events.
Essential Duties and Responsibilities
- Assigning tasks to team members
- Leading pre-shift meetings and communicating expectations
- Training new hires and volunteers on company policies, safety, customer service, food handling, POS operation, and banquet execution
- Reinforcing operational standards, procedures, and alcohol compliance
- Providing ongoing coaching and feedback
- Coordinating all food and beverage logistics before, during, and after events
- Ensuring timely and complete setup and teardown of stations and event spaces
- Monitoring timing and execution in collaboration with kitchen
- Ensuring high-quality guest service at all times
- Handling guest concerns or complaints promptly and professionally
- Promoting upselling and product knowledge to enhance service
- Performing inventory checks before, during, and after events
- Monitoring and reporting low stock levels
- Ensuring proper equipment use, cleanliness, and maintenance
- Enforcing food safety, sanitation, and responsible alcohol service protocols
- Maintaining clean and safe work areas
- Monitoring and documenting temperature logs and health code requirements
- Acting as a liaison between teams (kitchen, F&B management, venue management)
- Coordinating event details with clients, chefs, and food service managers
- Maintaining clear written and verbal communication
- Completing paperwork like stand sheets, captain’s reports, and event summaries
- Tracking perishable items, spoilage, and financial discrepancies
- Adapting to last-minute changes or special event needs
- Troubleshooting issues with staff, operations, or inventory
- Willingness to assist in various roles (cooking, cleaning, running, etc.)
- Understanding and executing Banquet Event Orders (BEOs) and Concessions Event Orders (CEOs)
- Setting up and breaking down event spaces
- Supporting buffet and bar presentation and service
Supervisory Responsibilities
Supervising multiple teams including concessions and catering staff, banquet servers, non-profit groups, cashiers, and bartenders.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- One (1) year of work experience in service-oriented, catering, and concessions environment is preferred
Skills and Abilities
- Ability to get along well with others
- Basic knowledge of food and beverage service
- Basic math ability to accurately count inventory and money
- Simple food preparation
- Positive attitude
- Ability to receive and carry out instructions in a timely manner
- Positive, customer service-oriented attitude
- Attention to detail
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; to occasionally lift up to 30 pounds to the waist. This position may require work inside or outside of the building, as needed by events.
Hours of Work and Travel Requirements
- 10-20 hours per week on average
- Irregular hours including early mornings, late evenings, weekends and holidays as determined by event schedule
- Extended hours may be required, as determined by event schedule
- Out of town and overnight travel is not required
Note:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
