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Premium Seating Account Service Executive with United Center in Chicago · IL

United Center jobs
Sports Jobs in Chicago · IL
Ticket Sales and Services: Hospitality Management
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Premium Seating Account Service Executive
The United Center, a premier sports and entertainment facility and home of the Chicago Blackhawks and the Chicago Bulls, seeks a well-organized and energetic individual to join our team as a Premium Seating Account Service Representative.  We are looking to maximize satisfaction and retention among our Premium Seating Members and are seeking an individual with skills garnered from a customer service and/or hospitality background; someone who is looking to broaden their skills in a fast-paced environment.

Job duties include but are not limited to: making quality contacts with Premium Seating Members to provide education about our services and benefits and answer their questions; make in-seat visits  with Members during Bulls and Blackhawks games as well as United Center special events and deliver VIP experiences and gifts; assist in executing personalized events for our Premium Seating Members;  work proactively to develop new programs, benefits and strategies to better serve our Members and increase retention; assist in lead generation for the department; update and maintain all data, including personal information about each of our Members.  

Familiarity with Ticketmaster’s Archtics and Kore is a plus.  Candidate should possess general Microsoft skills. Candidate should have proven time management and organizational skills and the ability to effectively manage dozens of tasks simultaneously. They should also possess a positive attitude, self-confidence, professionalism, great communication skills, and have a very strong work ethic. Candidate must also be available to work on some event nights, including weekends and holidays, to assist in smooth operations and excellent service for all Premium Seating Members.  


 in a Drug Free Workplace

Job Questions:

  1. How did you hear about this job?

  2. Do you have familiarity with Ticketmaster's Archtics and Kore?

  3. Do you possess an energetic personality and positive attitude?

  4. Do you exude self-confidence and a strong work ethic?

  5. Do you have good customer service skills; possibly a hospitality background?

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