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Richmond Kickers

Game Day Retail Sales Associate

Richmond Kickers
Richmond, VA
Retail/Licensing: Apparel
Organizational Overview
Established in 1993, the Richmond Kickers are the longest continuously operating professional soccer club in the country and have consistently been one of the most successful professional clubs in America.  The mission of the Richmond Kickers is to grow the beautiful game of soccer through a successful soccer club that entertains, invites community participation and inspires all.  The Kickers are a full-service soccer club with youth, adult, amateur and professional programs, plus annual soccer camps, clinics and tournaments and uphold a vision to be the model for future of American soccer.

Position Summary
The Richmond Kickers Game Day Retail Sales Associate will be responsible for creating the ultimate game day shopping experience at all Kickers pro home games.  The individual must be reliable and passionate about sales, demonstrate a friendly and outgoing personality and exhibit the ability to adapt and problem-solve in a fast-paced, team environment.  Reports to General Manager and Retail Coordinator.  Flexible schedule and willingness to work weekends through October necessary.

Minimum Position Duties and Responsibilities
  • Create and deliver an exceptional fan shopping experience
  • Greet and acknowledge guests and engage all types of fans in positive conversation
  • Maintain pleasant, professional and well-groomed appearance
  • Show expertise when selling product, demonstrate ability to learn and retain inventory knowledge and recommend, select and help locate merchandise for guests
  • Routinely assist in merchandise replenishment and visual displays
  • Maintain general protection of company assets while adhering to all retail policies and procedures
  • Process sales with appropriate point of sale system, accept payments and count change
  • Assist game day staff with pregame set up and postgame breakdown of retail displays
  • Assist all departments with special projects as needed
 Minimum Position Qualifications
  • Current high school (age 16+), local college student or recent graduate preferred  
  • Previous retail, sales and/or customer experience and experience handling cash preferred
  • Friendly and outgoing personality with a passion for sales
  • Enthusiastic and reliable self-starter who works well in a team environment
  • Demonstrate exceptional problem-solving skills, organizational skills, thoroughness, positive attitude and willingness to adapt in fast-paced environment
  • Demonstrate ability to resolve issues, take initiative and establish priorities
  • Ability to work flexible hours, including but not limited to evenings, weekends and holidays
  • Knowledge of and passion for the game of soccer preferred

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