The Pittsburgh Riverhounds SC and Highmark Stadium Ticket Office is seeking interns who are interested in expanding their knowledge of ticketing. We are looking for Ticket Operations Interns for the Summer of 2020. The Ticket Operations Intern will work directly with the Ticket Operations Manager and Ticket Sales Team. This is an unpaid internship that can be taken for college credit.
Interns will be required to work office hours during the week, on gamedays, and event days. Over the course of the internship, you will be expected to learn the ticketing system, process orders, mail out internal orders, manage will call, handle customer service inquiries at the window, reconcile sales reports, operate the team store on non-event days, and assist with various departmental projects/needs as assigned.
Desired knowledge, skills, and abilities:
Current/recent college/university student with a background or interest in ticketing, sales, marketing, business, customer service or communications
Detail oriented and enthusiastic about working within a sports-related environment
Demonstrate an ability to manage multiple projects with minimal supervision
Ability to effectively work in a collaborative team environment
Willing to work non-traditional hours (weekends, evenings, etc.)
Strong written and verbal communication skills
Proficiency in Microsoft Office and Google Accounts
Knowledge of Ticketmaster Host and/or TM1 is a plus
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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