Founded in 2015, South Georgia Tormenta FC is a professional soccer club based in Statesboro, Georgia. Tormenta FC competes in the professional USL League One, the pre-professional USL League Two and the USL W League, under the United Soccer League (USL), and has also established a thriving academy system throughout South Georgia and the Lowcountry of South Carolina. The club seeks to play an exciting brand of soccer featuring elite local, national and international players.
To offer hands-on experiences in the field of athletics to interested, qualified candidates seeking a fast-paced, interactive, professional environment in order to better position him or her for future career advancement.
Candidates should be highly motivated, passionate and driven individuals that are seeking hands-on experience in a fast-paced, interactive and professional sports environment. This position is designed to support the ticketing and merchandise department. The Sales & Service Coordinator must demonstrate a passion for socialization and events and will grow the Tormenta FC fan base through interactions and events. Hours range from 35-45 hours per week in addition to some special events that take place after work hours. If you enjoy sport, thrive under pressure, enjoy a fast-paced environment, we invite you to review the primary duties listed below.
Essential Duties and Responsibilities:
Manage all facets of the daily operations and/or event operations of the ticketing unit.
Oversee the supervision of part-time ticketing staff, which includes work allocation, training, promotion, enforcement of internal procedures and controls, and problem resolution.
Develop and enhance relationships with current season ticket holders to increase business development opportunities through exceptional customer service and referrals.
Prepare events for system sale, including event builds in the ticketing system.
Conduct final event sales audits.
Monitor and maintain integrity of cash-handling and fiscal procedures.
Oversee cash and credit card deposits and reconciliation of event transactions.
Provide detailed sales and financial reports on a timely basis.
Complete all ticketing reports for the organization and league.
Assist in reviewing ticketing needs and procedures.
Assist in the organization, execution, and delivery of sponsorship contracts.
Oversee incoming and outgoing merchandise inventory.
This position will work with department management in evaluation of procedures and workflow. May maintain, organize, and handle all sales and ticketing needs for specified programs and productions. May run reports for department management as required. Performs miscellaneous job-related duties as assigned.
Excellent attention to detail and an ability to produce high-quality, accurate work within designated deadlines.
Proficiency in use of ticketing software, and Microsoft Office applications, including Word and Excel.
Strong organizational and time management skills with ability to prioritize and manage multiple tasks in a high-energy environment.
Strong interpersonal skills and the ability to create and maintain solid working relationships at all levels across the organization and externally.
Effective verbal and written communication skills.
Bachelor’s degree from a four-year accredited college or university.
1-2 years previous experience working in sales, ticketing or marketing.
Ability to maintain confidential and/or proprietary information.
Ability to work irregular hours, including holidays, weekends and evenings as needed.
Sports organization, events or community engagement experience encouraged.
A strong knowledge of the soccer landscape, United Soccer League and Major League Soccer.
Please note: The work schedule may include weekends (either Saturday or Sunday)
Applications are being accepted online only. Please do not call to apply for this position. Please provide complete information. An incomplete application may affect your consideration for this position. Tormenta FC is committed to a policy of equal employment opportunity and will not discriminate against an applicant on the basis of race, color, religion, creed, national origin, ancestry, sex, age, disability, veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, rules, or legal requirements.
By submitting this application, you certify that the information in your application is true, correct and complete. You authorize Tormenta FC and its representatives to contact your prior and current employer and other references and all others for purposes of confirmation of the information you have provided. You understand your application is subject to, among other things, your eligibility to work in the United States.
Any personal data (including any sensitive personal data) that you provide to Tormenta FC as part of the recruitment process and/or otherwise for potential employment may be held and processed for the purposes of your registration, application and potential selection and in connection with any subsequent employment or placement at Tormenta FC or any of its affiliates. That data may be retained and further processed for the purposes of matching your skills and qualifications to future positions, identifying you as a potential candidate for future positions, to inform you of future positions and analytics in respect of who applies for positions with Tormenta FC. If you are selected for the opportunity for which you apply, your personal data may be used for the purposes of entering into a relationship with Tormenta FC, including sending you correspondence or general information relating to the employment relationship. Your personal data may be disclosed to Tormenta FC affiliates and to third-party organizations providing services to Tormenta FC. Your personal data will be retained in accordance with Tormenta FC document retention policies and applicable laws.