Ticket Sales and Service Intern - New York City FC (New York · NY)

New York City FC Jobs
Jobs in New York · NY
Internship: Internship
 JOB TITLE: Ticket Sales and Service Intern
COMPENSATION: $15/ hour, 30 hours per week

The Ticket Sales and Service Intern will be integrated into the day to day operations of the Ticketing Department to support all facets of new business development and fan retention. This position will receive the opportunity to learn directly from leaders in NYCFC’s Ticketing Department and develop skills related to ticket sales and customer service. This internship program will run from mid-February/early March to October/November 2023. 

• Assist lead generation efforts across new season ticket sales and group ticket sales.
• Drive revenue through outbound calls to new season ticket and group ticket prospects.
• Prospect through ZoomInfo, LinkedIn, etc. to create lead lists and campaigns
• Research and present new opportunities that will drive new business revenue for our city memberships and group ticket sales.
• Assist the ticket sales team on all NYCFC home matchdays with group events and the execution of fan experiences.
• Assist in developing presentations for both internal and external meetings.
• Assist the Ticketing Department Leadership Team on special projects and initiatives
• Learn the NYCFC sales process from leaders on the ticket sales team.
• Sell tickets to; and be available to work NYCFC II matches at St. John’s University.

• Competitive, dedicated and hard-working attitude
• Excellent verbal and written communication skills
• Motivated self-starter with sales drive
• Excellent time management and organizational skills
• Knowledge of Microsoft Office programs including Word, Excel and PowerPoint
• Knowledge of Salesforce CRM preferred, but not required
• Knowledge of Ticketmaster Archtics preferred, but not required

• Applicant must be able to comply with MLS Next Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFC
• Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
• New York City Football Club requires a COVID-19 vaccination as a condition of employment, subject to exception under applicable law

• Four complimentary tickets to every NYCFC home match 
• Team outings, happy hours, and annual staff gatherings to celebrate our co-workers 
• A dynamic, ambitious, and fun work environment 


At New York City FC, we are in a mission to build this City into one of the soccer capitals of the world. The Club was announced as Major League Soccer’s 20th franchise and is the first and only MLS team located within the five boroughs of New York City. 

The Club consistently finishes at the top of the Eastern Conference and is the reigning 2021 MLS Cup Champion. The games are broadcast locally through YES Network with national television coverage through ESPN, Fox and Univision. New York City FC ranks in the top five of key commercial categories for Major League Soccer franchises: season tickets, attendance, gate receipts, partnerships and retail merchandise sales. The franchise’s social media platforms are already in the top two most-followed in MLS for Instagram, Twitter and Facebook. For more information, please visit:

New York City FC is also one of ten clubs comprising City Football Group and counts Manchester City FC, Melbourne City FC, Yokohama F-Marinos, Girona FC, Montevideo City Torque, Sichuan Jiuniu FC, Mumbai City FC, Lommel SK and Espérance Sportive Troyes AC among its sister clubs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability

Job Questions:

  1. Are you bilingual? If so, what language(s)?

  2. Are you legally authorized to work in the United States?