The Membership Sales Executive reports to the Manager, Membership Sales and is responsible for driving new season ticket and plan sales, including premium seating, pro-rated and mini plans. This role requires proactive engagement from a sales-minded professional who possesses a strong work ethic and advanced skills and abilities to sell tickets.
PRIMARY RESPONSIBILITIES:
- Sell season ticket plans and multi-game packages for the Washington Spirit
- Achieve a minimum 30 calls and additional email touchpoints established by manager per day from lead lists provided and generate own leads through referrals, networking, social selling and effective research
- Schedule and execute face to face meetings, as necessary
- Create and develop new business by regularly pitching new prospects through virtual presentations, external appointments, phone prospecting, social selling and events
- Attend outside events with the purpose of selling, networking, gathering leads and prospects
- Effectively follow up with customers and prospective customers in order to build relationships to help drive business and to meet excellent customer support requirements
- Effectively handle incoming sales calls from prospective clients for all season ticket sales plans
- Meet or exceed assigned sales goals for all season ticket sales plans
- Contribute positively to a competitive sales team culture and participate in sales team meetings and training sessions
- Work events as assigned to support ticket sales efforts and promotional initiatives
- Provide customer service support as necessary
- Any other duties assigned by Management
QUALIFICATIONS:
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Bachelor’s degree, or equivalent experience required
- Minimum 1-2 seasons of sales experience
- Familiarity with CRM systems & processes
- Proficient in Microsoft Office applications
Knowledge/Skills/Abilities
- Must have the ability to maintain professional behavior and appearance
- Must have a strong sense of self-awareness and emotional intelligence, strong interpersonal conflict resolution, and problem-solving skills
- Must have good decision-making skills, solid judgment and interpersonal effectiveness
- Must be self-directed and able to work independently
- Must have truly outstanding customer relationship and interpersonal communication skills
- Must possess strong communication skills; must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong, active listening skills
- Must have an interest and ability in serving others as one of the primary functions of their job
- Must be flexible & reliable team player, both within own department and within company as a whole
- Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption
- Must be commercially focused on achieving and surpassing revenue goals within a highly sales focused organization
WORKING CONDITIONS
- Travel Requirements- This position may require a limited amount of travel on rare occasions
- Physical Demands - This position requires the ability to lift up to 25 pounds
- Work Environment - The incumbent primarily works in an office environment, however, is expected to attend all events
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
